Job summary
- Main area
- AMHS
- Grade
- Band 8a
- Contract
- Permanent: Full Time
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 367-ACMS-9739
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Rosanne House, Parkway, Welwyn Garden City, AL8 6HG
- Town
- Welwyn Garden City
- Salary
- £57,888 - £64,880 per annum, pro rata (inclusive of 5% HCAS)
- Salary period
- Yearly
- Closing
- 19/10/2025 23:59
Employer heading

Operational Matron
Band 8a
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Job overview
An exciting opportunity for a skilled nurse join the E&N PCMHS as an Operational Matron (Primary Care Mental Health).
East and North Hertfordshire Primary Care Mental Health Services PCMHS are now firmly established and we have identified the need for nursing leadership.
This is a great opportunity to shape the clinical delivery and to use your relationship skills in building strong working partnerships with the Primary Care Networks within East & North Herts, both with HPFT colleagues and with those working in primary care. You will provide operational management of the GP Plus and ARRS Teams, line manage mental nursing staff as well as ensuring strong clinical supervision is provided. You will also offer nursing leadership to the wider E&N PCMHS teams including EPMHS.
Main duties of the job
- Under the guidance and direction of the Head of Nursing and the Service Manager you will be the professional/quality lead for the nursing staff within primary care mental health and responsible for providing clear leadership and support to staff within these teams.
- You will ensure that service users’ experience safe and effective care delivered in partnership with them and their carers, inspiring both service user and public confidence. This will be achieved through high visibility, accessibility and surveillance. You will be a visible presence within PCMHS teams providing support, leadership and expertise, highlighting and taking appropriate action where there are concerns and deficits in care.
- You will support projects that enhance service user care and outcomes and train and develop staff to provide a positive service user experience. You will support the teams to recognise and embed standards of excellence, through increased teamwork and the promotion of shared learning.
- As a member of the senior team within the Division, you will act as a professional role model to all nursing staff and will promote a just and inclusive culture whilst upholding the standards required of the Trust and the profession. You will also be required to act up in a professional capacity as required and appropriate.
- You will provide day to day operational oversight of the GP Plus and ARRS teams and offer line management supervision to designated staff within these teams
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Detailed job description and main responsibilities
Duties and Responsibilities
- To be accountable for ensuring the appropriate and effective development, delivery and monitoring of service user care and services across the SBU
- To assist in the development and implementation of quality monitoring systems and contribute to the development of clinical audit and effectiveness within the Trust
- To support Matron and senior nurse colleagues to ensure the most safe staffing resource is maintained and appropriately distributed for the provision of safe, effective and quality services
- To actively participate in clinical audit and promote/identify research activity and opportunities
- To take lead responsibility in the development, implementation, evaluation and review of tools that will demonstrate the quality of nursing care
- To be responsible for all infection prevention and control practices are adhered to and the required audits and monitoring procedures are followed and acted on
- To monitor the quality and timeliness of nursing care and service provision in accordance with relevant professional and local standards
- To be responsible for ensuring that care is delivered in a safe, efficient, effective and timely manner
For a more detailed description, please see attached JD and PS.
Person specification
Qualifications
Essential criteria
- Registered Nurse on NMC register
- Educated to Master’s degree or currently working towards a Master’s degree
- Evidence of continuing personal and professional development
- Leadership course evident or working towards
Experience
Essential criteria
- Wide knowledge of developments in the NHS impacting on the Trust, including comprehensive understanding of current NHS initiatives and targets
- Confident with HR policies and procedures and demonstrable evidence of managing significant numbers of staff
- Experience of providing line management supervision and operational oversight of staff and Teams
- Significant experience of working across a wide range of mental health services
- Experience of managing change in an NHS environment
Desirable criteria
- Accreditation (CQC, AIMS) and revalidation knowledge and experience
- Experience of working in Primary Care Services
Physical Skills
Essential criteria
- Advanced IT skills and ability to use a variety of software packages, such as windows, able to manipulate spread sheets
- Able to move between bases and offices, as required, using suitable mode of transport.
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tom Page
- Job title
- Service Manager - PCMHS East and North
- Email address
- [email protected]
- Telephone number
- 07827897263
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