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Job summary

Main area
Corporate Services
Grade
Band 5
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
380-SS0518
Employer
Kent and Medway NHS and Social Care Partnership Trust
Employer type
NHS
Site
Magnitude House, Aylesford
Town
Aylesford
Salary
£28,407 - £34,581 per annum
Salary period
Yearly
Closing
07/05/2024 23:59

Employer heading

Kent and Medway NHS and Social Care Partnership Trust logo

Communications and Engagement Officer

Band 5

 

The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good

Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement.

Working at KMPT (youtube.com)

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Job overview

1 in 4 of us living in the UK will experience mental ill health each year. And when that happens in Kent and Medway, KMPT is there to offer specialist support to the most seriously unwell. 

Each year we look after over 2,000 people in our hospitals and 54,000 people in the community. And we can do that because of our 3,700+ staff, who are dedicated to providing the best possible care at what can be one of the most difficult points of a person’s, and their loved ones’, lives.

If you're a talented communications professional with a passion for making a difference - someone who thrives in a busy and fast-paced environment – now is your chance to join our high-performing, friendly team, and play a key role in helping us make every day a better day for our patients. Internally this means focusing on improving staff engagement, and culture and enabling change. Externally this means focusing on improving the Trust’s reputation with its patients, partners, and communities. 

You would be joining at a pivotal time as we take forward ambitious plans to improve how we care for our patients, support and empower our staff, and work with our partners.  From radically transforming how mental health care is offered to people in the community, to reshaping KMPT’s identity and culture and working better with partners to address health inequalities it’s a really exciting time to be part of the team.

Please see the Maidstone site tour- Maidstone site tour (youtube.com)

Main duties of the job

We're looking for someone to produce high-quality and engaging communications to support both internal and external activity for the people we care for, the people who work for us, and our partners. As part of this, you would be:

  • Planning and delivering effective, audience-focused campaigns and events;
  • Producing accessible, compelling content, in collaboration with clinical teams and services, that engages target audiences across our channels (which include social media, video, web, print, email, newsletters, leaflets, and marketing materials);
  • Managing sensitive issues appropriately and responding to media enquiries effectively, working closely with Trust colleagues where needed; and
  • Measuring and evaluating communications activity to extract insight and inform future campaigns or communications projects.

Working for our organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Detailed job description and main responsibilities

Please refer to the attached job description for full details and the main responsibilities of the role.

Person specification

Experience

Essential criteria
  • Experience creating and delivering effective, audience-focused communications plans and campaigns.
  • Experience using a broad range of communications channels and creating engaging content that resonates with target audiences
  • Experience monitoring communications activity and evaluating its effectiveness.
  • Experience managing media requests, interviews and engagement efforts
Desirable criteria
  • Experience helping to support the delivery of internal and external events.

Skills

Essential criteria
  • Ability to process complex information and translate it into plainly expressed messages & engaging content that resonates with different audiences
  • Ability to create and effectively edit short-form video, create suitable content for social media channels and update digital content management systems.
  • Ability to work on multiple projects, effectively, identify organisational priorities and manage your own time.
Desirable criteria
  • Experience helping to support the delivery of internal and external events.

Knowledge

Essential criteria
  • Understanding of different audiences and knowledge of how best to use tone, language and formats to reach them.
  • Understanding of how to influence and authoritatively advise key stakeholders
Desirable criteria
  • Understanding of the NHS and the healthcare sector

Knowledge

Essential criteria
  • Understanding of different audiences and knowledge of how best to use tone, language and formats to reach them.
  • Understanding of how to influence and authoritatively advise key stakeholders
Desirable criteria
  • Understanding of the NHS and the healthcare sector

Employer certification / accreditation badges

Veteran AwareNo smoking policyHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into health

Documents to download

Apply online now

Further details / informal visits contact

Name
Georgie Grassom
Job title
Internal communications and engagement manager
Email address
[email protected]
Telephone number
07843661171

If you have problems applying, contact

Address
Kent & Medway NHS & Social Care Partnership Trust
Eastern & Coastal Area Offices
Littlebourne Road
Canterbury
CT1 1AZ
Telephone
01227 230855 | ext. 730855
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