Skip to main content
Please wait, loading

Job summary

Main area
Respiratory Sleep Medicine
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week (Monday to Friday)
Job ref
344-6971QEH
Employer
East Kent Hospitals University NHS Foundation Trust
Employer type
NHS
Site
Kent and Canterbury Hospital/Thanet CDC when opens
Town
Canterbury
Salary
£24,465 per annum
Salary period
Yearly
Closing
05/09/2025 23:59

Employer heading

East Kent Hospitals University NHS Foundation Trust logo

Respiratory Booking Team Administrator

Band 2

Job overview

As a team we are working hard to ensure we put patients at the heart of everything we do. We are on an exciting improvement journey and can offer you a rewarding and supportive role providing a full range of diagnostic care within the Respiratory Diagnostic team.

Main duties of the job

  • To appoint diagnostic outpatients from GP and Consultant referrals for appropriate investigations in order of clinical need.
  • Maintain a waiting list of patients waiting for investigations, who can’t be appointed straight away.
  • Appoint extra clinics to help bring the waiting times down to be acceptable level.
  • Answering telephone queries and if necessary transferring calls to an appropriate member of staff.
  • To undertake other clerical duties as required, appropriate to the grading.
  • To cover reception when needed.
  • Work within the constraints of the DATA Protection Act and attend all mandatory training as required.
  • To attend all in-house training courses as required, enabling the delivery of new service developments/changes.

Working for our organisation

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.


Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Detailed job description and main responsibilities

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

If you have further queries please don’t hesitate to contact the line manager using the contact details below.

Person specification

Experience

Essential criteria
  • Experience working within a team
Desirable criteria
  • Experience of working with NHS Patients

Eductional

Essential criteria
  • GCSE Maths and English Grade C or above (or equivalent)
Desirable criteria
  • Previous knowledge and experience with EKHUFT booking systems

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardThe Employers Network for Equality & Inclusion is the leading employer network covering all aspects of equality and inclusion in the workplace.Apprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldDefence Employer Recognition Scheme (ERS) - BronzeImproving working livesMindful employer.  Being positive about mental health.Disability confident employerThe Employers Network for Equality & Inclusion (enei) is the UK's leading employer network covering all aspects of equality and inclusion issues in the workplace.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Keri Thwaites
Job title
Senior Administrator for Sleep Medicine Team
Email address
[email protected]
Apply online nowAlert me to similar vacancies