Job summary
- Main area
- Respiratory Sleep Medicine
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 344-6971QEH
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Kent and Canterbury Hospital/Thanet CDC when opens
- Town
- Canterbury
- Salary
- £24,465 per annum
- Salary period
- Yearly
- Closing
- 05/09/2025 23:59
Employer heading

Respiratory Booking Team Administrator
Band 2
Job overview
As a team we are working hard to ensure we put patients at the heart of everything we do. We are on an exciting improvement journey and can offer you a rewarding and supportive role providing a full range of diagnostic care within the Respiratory Diagnostic team.
Main duties of the job
- To appoint diagnostic outpatients from GP and Consultant referrals for appropriate investigations in order of clinical need.
- Maintain a waiting list of patients waiting for investigations, who can’t be appointed straight away.
- Appoint extra clinics to help bring the waiting times down to be acceptable level.
- Answering telephone queries and if necessary transferring calls to an appropriate member of staff.
- To undertake other clerical duties as required, appropriate to the grading.
- To cover reception when needed.
- Work within the constraints of the DATA Protection Act and attend all mandatory training as required.
- To attend all in-house training courses as required, enabling the delivery of new service developments/changes.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Experience
Essential criteria
- Experience working within a team
Desirable criteria
- Experience of working with NHS Patients
Eductional
Essential criteria
- GCSE Maths and English Grade C or above (or equivalent)
Desirable criteria
- Previous knowledge and experience with EKHUFT booking systems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Keri Thwaites
- Job title
- Senior Administrator for Sleep Medicine Team
- Email address
- [email protected]
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