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Job summary

Main area
Administration
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 27.5 hours per week (27.50 hours across 4 days 9am-5pm)
Job ref
380-EK311-A
Employer
Kent and Medway Mental Health NHS Trust
Employer type
NHS
Site
Laurel House
Town
Canterbury
Salary
£24,465 Per annum pro rata
Salary period
Yearly
Closing
09/12/2025 23:59

Employer heading

Kent and Medway Mental Health NHS Trust logo

Administrator

NHS AfC: Band 2

 

We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement.

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Job overview

The following post has become available within KMPT for a dynamic, self-motivated, forward thinking Administrator.  The position will be within the Ashford & Canterbury Mental Health Together (MHT) administration team, based at Laurel House, Canterbury for 30 hours per week, and will provide full secretarial and administrative support to a multi-disciplinary team. 

 

The post holder will be educated to grade C or above GCSE in Maths and English or equivalent, and possess an NVQ Level 3/RSA3 or equivalent.

 

This post is subject to a six month probationary period.

 

Prior to interview you will be required to undertake numeracy, literacy and Trust values tests.

Main duties of the job

The ideal candidate will be a team player with excellent organisational and keyboard skills, be a competent audio typist, and possess a good working knowledge of Microsoft Office packages.  They will also pay close attention to detail, be able to work to tight deadlines, be adaptable to changing/challenging situations and able to manage and prioritise their own work efficiently.  

Working for our organisation

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Detailed job description and main responsibilities

High-quality admin services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:

  • Daily opening of post, date stamping and despatch

  • Answering of telephone calls

  • Data entry e.g. inputting of information such as new referrals, results of tests or questionnaires 

  • Checks relevant systems e.g. RiO for clinic appointment lists

  • Liaising with other internal departments

  • Photocopying

  • Preparation of variety of documents and correspondence 

  • Printing information in spreadsheet or report format as required

  • Likely to process confidential information

  • Laminating of posters or reports and binding as appropriate

  • Booking of appointments 

  • Arranging meetings and events

  • Diary management

  • Ordering of stationery and other supplies

  • Supervision of band 2 Administration Assistant

  • Minuting meetings

Person specification

Skills

Essential criteria
  • Microsoft Office
Desirable criteria
  • Minute taking

Qualifications

Essential criteria
  • Maths and English grade C or above
  • Educated to NVQ level 3 /RSA 3 or equivalent
Desirable criteria
  • Administration qualification

Experience

Essential criteria
  • Administration experience
  • Customer service experience
Desirable criteria
  • NHS administration experience

Employer certification / accreditation badges

Veteran AwareNo smoking policyHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment

Documents to download

Apply online now

Further details / informal visits contact

Name
Blaise Berry
Job title
Business Administration Coordinator
Email address
[email protected]
Telephone number
01227 533107
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