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Job summary

Main area
Facilities
Contract
Permanent
Hours
Full time - 37.5 hours per week (Variety of shifts, 5 out of 7 days per week including bank holidays and nights)
Job ref
4555845KCH
Employer
2gether Support Solutions
Employer type
NHS
Site
Kent and Canterbury Hospital
Town
Canterbury
Salary
£23,545
Closing
15/12/2022 08:00

Employer heading

2gether Support Solutions logo

Portering Team Leader

 

As a wholly-owned subsidiary of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust, 2gether Support Solutions prides itself on the delivery of high-quality Facilities, Property and Estates, Procurement, Equipment Management and Professional services.

 

We provide services in five Hospitals across East Kent, that are: William Harvey Hospital in Ashford, Queen Elizabeth The Queen Mother Hospital in Margate, Buckland Hospital in Dover, Royal Victoria Hospital in Folkestone; and Kent and Canterbury Hospital in Canterbury.

 

 

 

 

As a wholly-owned subsidiary of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust, 2gether Support Solutions prides itself on the delivery of high-quality Facilities, Property and Estates, Procurement, Equipment Management and Professional services.

We put customer service and quality at the heart of everything we do across all of our areas of expertise, from Cleaning and Catering to Mechanical and Electrical Engineering.

Encompassing five Hospitals across East Kent, (William Harvey Hospital in Ashford, Queen Elizabeth The Queen Mother Hospital in Margate, Buckland Hospital in Dover, Royal Victoria Hospital in Folkestone; and Kent and Canterbury Hospital in Canterbury), we are working hard to become an employer of choice by improving pay, and providing opportunities for learning and development in the workplace for all of our employees.

We are looking for a Portering Team Leader for our KCH team. To aid in providing a comprehensive Portering and logistics service, including the efficient, courteous and timely movement of patients and logistics within the 2gether Support Solutions & EKHUFT locations. The position is 22.5 hours per week on a permanent basis. The salary is £23,545 per year.

Key Responsibilities

- Communicate effectively with colleagues, so that requirements of task are understood and staff and porters are informed of timeframes of movements

- Supervise portering activities to optimise people and equipment within timeframes specified in priority listing

- Ensure company policies and procedures are adhered to and operational changes are implemented for the development of the Portering service

- Demonstrate leadership and team building skills through staff communication and hold regular meetings to gain staff commitment and build the efficiency of the Portering department as demonstrated by the Portering Management

- Build relationships with Nursing staff, Senior Management and Colleagues to enable the efficient resolution of Portering issues

- Ensure that all required records and paperwork are completed in line with Health and Safety, Quality and 2gether Support Solutions policies and procedures

- Participate as a full member of the team, through supporting and carrying out training, working flexibly as required to cover other members of the team including completing frontline Portering tasks (detailed in Porter job description)

- Supervise and monitor work completed by Porters to ensure that performance levels and service requirements are maintained

- Undertake other ad hoc duties as prescribed by manager and within scope of skill and capability

A challenging aspect of the job will be being able to balance conflicting priorities within the given time and dealing with expectations of patient’s staff and visitors. Equipment will include; Beds, wheelchairs, medical gas trolleys, patient movement trolleys, electric sit-on and pedestrian tug vehicles and waste compactors.

The Candidate

- Basic skills training, e.g. Portering, Post room, Safe Handling of Medical Gases, Pharmacy procedures, Pathology Procedures, Medical Records Movement, EKHUFT layout

- Requires full knowledge of working practices, procedures and Health and Safety requirements

- Good Communication Skills, e.g. using radio to communicate to Charge hand, communicating with EKHUFT staff and patients

- Good Customer Care Skills, e.g. for communicating with Porters, EKHUFT Staff and Patients

- Completing of mandatory training, e.g. manual handling/risk assessment/fire safety training

- Must be flexible and adaptable

- Good Customer Care experience

- Experience of working within a busy hospital

- Driving licence (E)

- NVQ in Team Leading would be desirable

To find out more about us, please visit our website: https://2gethersupportsolutions.org/about-us/

Our Values:

· We pull together as one team to make a difference

· To deliver great support to patients and staff

· We find solutions, care about what we do and you can trust us

· We are proud of our work and know what we are here to do

Our Benefits:

  • 25 days annual leave as standard plus bank holidays, and the opportunity to buy or sell up to 10 days annual leave each year
  • Company pension
  • Training and development opportunities including BICS courses, various management courses, apprenticeships, support to complete professional qualifications, and functional skills training
  • Career progression
  • Discount in selected high street retailers
  • Onsite childcare facilities at our three acute sites
  • Cycle to work Scheme
  • Heavily Discounted Stagecoach Travel Cards
  • Employee Assistance Programme with Health Assured

Employer certification / accreditation badges

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
2gether Support Solutions
Job title
Talent Team
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