Job overview

Please Note:

This role is not eligible for visa sponsorship. Applicants must already hold the right to work in the UK independently, with a visa or immigration status that allows them to fulfil the full duration and type of contract offered. The Trust is unable to provide visa sponsorship for this position.

Band 2 Outpatient Receptionist

Full Time

Are you a receptionist who is passionate about providing excellent customer service to patients/carers/relatives in an extremely busy and fast paced environment.

An exciting opportunity has arisen for a Band 2 Receptionist to work in Main Outpatients. You will be working with colleagues and other health care personnel within the team who are  qualified and unqualified to ensure smooth running of clinics and the delivery of all appropriate forms of patient care according to outpatient clinic standard and Trust policies, procedures and guidelines. You will need to liaise with medical staff, clinicians, health records staff and other departments as appropriate, in order to provide an excellent standard of care and customer service  

Main duties of the job

The successful candidate will work in Main Outpatients.

We are looking for you to apply if you are a motivated receptionist, with knowledge and experience in an acute or primary care setting. You will have excellent interpersonal, IT and communication skills with the ability to organise, manage and plan your workload effectively. You will need to be dedicated and passionate in your role working with patients/ carers/ relatives including those who may have specific needs such as mentally and /or physically impaired, young children, the elderly, the very ill, non-English speaking or hearing or visually impaired.

You will need to be energetic and dedicated in working, As The post holder will be responsible for designated clinics, including the preparation and storage of notes, the reception and discharge of patients, without supervision or direction

Working for our organisation

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you’ll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we’ve achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.