Job summary
- Main area
- Endoscopy
- Grade
- Band 5
- Contract
- 9 months (Fixed Term until 31/07/2026)
- Hours
- Full time
- Flexible working
- Job ref
- 344-7045WHH
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Buckland Hospital
- Town
- Dover
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Closing
- 22/09/2025 23:59
Employer heading
Alternative Pathway Coordinator
Band 5
Job overview
We are a close team looking for an alternative therapies coordinator to support existing and new services within the Endoscopy team, such as Cytosponge, Colon Capsule and Transnasal Endoscopy to work with us to ensure patients receive the best care. You will have the opportunity of working as a key team member within the above services and will provide a combination of organisational and administrative support to alternative therapy patients
Main duties of the job
·
Working as a member of the Cytosponge / Colon Capsule and Transnasal team the post holder will provide a combination of organisational support and administrative duties to deliver a service to patients.
· Co-ordinate bookings for clinics and organise medical records. Act as contact within the Trust for all communication with external stakeholders including, but not limited to, NHS England Central Team, Kent & Medway Cancer Alliance, the nominated pathology processing agency and manufacturers.
· The Alternative Therapies Coordinator is to assist the Team by undertaking delegated aspects if their role for which they have been trained and deemed competent.
· The Alternative Therapies may not always need daily supervision and should be able to take responsibility for their work within pathways of care and that of others within a broad framework laid down by the Alternative Therapies senior team.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Qualifications
Essential criteria
- GCSE English language, minimum C grade, or equivalent.
- Word processing Essential IT skills (EITS) or equivalent
Desirable criteria
- RSA 2 or equivalent
Skills
Essential criteria
- Minimum of 3 years’ healthcare experience
- Working Knowledge of local trust system Patient Administration Systems (PAS)
- Experience of data input, using spreadsheets & databases
- The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post
- Excellent interpersonal and listening skills Time management, prioritisation and organisational skills
- Time management, prioritisation and organisational skills
- Ability to cope with change
- Ability to use own initiative
- Ability to travel across the organisation in a timely manner
Desirable criteria
- Experience of working with patients
- Experience of producing data analysis, utilising survey and audit tools
Other requirements
Essential criteria
- Ability to network and build effective working relationships
- Flexible, empathetic and adaptable. Supportive
- Able to act as a role model
- Excellent telephone manner
- Ability to work unsupervised, organise and prioritise workload to meet deadlines. Compassionate and tactful
- Compassionate and tactful
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Victoria Grange
- Job title
- Endoscopy Service Manager
- Email address
- [email protected]
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