Job summary
- Main area
- Nursing
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 380-EK374
- Employer
- Kent and Medway Mental Health NHS Trust
- Employer type
- NHS
- Site
- SKC Locality which covers Dover, Deal and Folkestone
- Town
- Folkestone
- Salary
- £47,810 - £54,710 per annum
- Salary period
- Yearly
- Closing
- 04/12/2025 23:59
- Interview date
- 18/12/2025
Employer heading
Operational Team Manager
Band 7
We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria.
A position has arisen for an Operational Team Manager within our South Kent Coast Mental Health Together Plus service.
This is an excellent opportunity for a Registered Nurse, Social Worker or Occupational Therapist seeking to take their first step into a management role.
As Operational Manager you would be required to work collaboratively with the Clinical Leaders and Service Manager in being accountable for the team's performance and operational delivery of safe and effective care.
You will be responsible for the strategic management of targets and performance, including waiting time and caseload management, day to day operational management, which includes staff management such as 1-2-1s, appraisals, wellbeing, sickness, absences, e-rostering, governance and financial management.
You will be fully supported in this role through regular 1-2-1s with the Service Manager and by the wider Senior Management Team.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
Main duties of the job
- To assure all services meet the required local and national targets and standards in relation to quality, performance governance, workforce planning and finance.
- To uphold the Trust Values, through developing a positive team “can do” attitude and culture through role modelling and setting out team expectation.
- To be responsible for the strategic management of targets and performance, including waiting time and caseload management, day to day operational management which includes staff management such as wellbeing, sickness, absences, e-rostering, governance and financial management.
- To ensure engagement of the full Multi-Disciplinary Team.
- Monitoring and analysis of data
- Provision of Managerial Supervision and Appraisal.
- To have joint responsibility for CQC expectations and deliver this through ensuring team standards are reviewed against any CQC action plan that aims to improve service delivery and consistency in care.
- To work collaboratively with Lead Clinician and Lead Nurse to ensure the highest standards of practice and service delivery.
Working for our organisation
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that’s doing well together.
Detailed job description and main responsibilities
Please refer to attached job description and person specification for full details of the roles and responsibilities for this role.
At Kent and Medway Mental Health Trust, we are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.
Person specification
Qualifications
Essential criteria
- Registered Mental Health Nurse, registered Social Worker or registered Occupational Therapist (holding diploma or degree qualification).
Desirable criteria
- Management/Clinical Leadership qualification or equivalent experience.
Experience
Essential criteria
- Previous experience of working as a Band 6 within a Community Mental Health Service.
- Supervisory/Leadership experience.
Desirable criteria
- Experience of managing staff groups.
- Experience of managing change.
Knowledge and Skills
Essential criteria
- Highly developed verbal and written communication skills
- Ability to read and analyses data.
- Clear understanding of the modernisation agenda across health and social care to influence service development and achievement of targets.
- Sound knowledge of legislation relevant to area of practice, i.e. Mental Health Act, Mental Capacity Act.
- Proven organisational skills
Desirable criteria
- Knowledge of improvement methodologies and change management Knowledge of Trust Data bases.
- Sound understanding of QI framework and application.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Harriet Powolny-Tallent
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07717513381
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