Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
HR
Gradd
Band 6
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
275-0925-ERADVIS
Cyflogwr
Medway NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Medway Maritime Hospital
Tref
GIllingham
Cyflog
£38,682 - £46,580 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
16/09/2025 12:00

Teitl cyflogwr

Medway NHS Foundation Trust logo

Senior ER Advisor

Band 6

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Trosolwg o'r swydd

Job Title: Senior ER Advisor

Division: Corporate

Care Group: HR&OD

Band: 6 

Salary: £35,392 - £42,618 per annum

 

We are recruiting for a Senior ER Advisor who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

To provide leadership to the ER team, ensuring that ER casework  is completed to a high standard and in adherence to Key Performance Indicators.

To take the lead on providing ER advice and to ensure that the advisory service provided by the ER team is of a high standard, in line with trust policies and NHS Terms and Conditions, and contributing towards innovative strategies to improve on the key service delivery areas within ER casework.

Prif ddyletswyddau'r swydd

To be responsible for advising all Trust Managers and staff on the correct application of HR policies, procedure and NHS Terms and Conditions

Manage an operational caseload of complex ER cases, ensuring these are managed to quality standards and timescales.

Provide supervision to ER Advisors, supporting to manage their caseload and escalating concerns or delays to the ER Manager. 

Reporting on ER KPIs, and producing actions to ensure completion of ER cases within policy timescales 

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Gweithio i'n sefydliad

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved.  Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

Would you like to work flexibly?   In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.  

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under – represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.

 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

An exciting opportunity has arisen for someone looking to develop and progress their ER skills and experience. The Senior ER Advisor role will provide supervisory support to the ER Advisors, advising on complex ER issues and support the delivery of the ER caseload. 

Ensure effective communication with all members of the HR teams, cascading information as necessary

Support HR Business Partners in change management to ensure that change, where possible, is planned, managed and implemented in accordance with Trust policies whilst enabling Care Groups to meet their business objectives.

Develop and maintain close working relationships with other providers of service to the trusts workforce e.g. Occupational Health, payroll and pensions and act as a link between managers these service providers to ensure the implementation of advice e.g. return to work, reasonable adjustments, redeployments, ill health retirements as well as other work related issues.

Working with the Head of ER to support with the development and review of HR policies ensuring all existing, new or amended policies are implemented in a timely fashion across the Trust

Effective monitoring of HR KPI’s in relation to casework by regular analysis of the HR casework tracker and supervision of the ER Advisors caseload

Monitor trends in employment practice/caseload and advise on appropriate proactive actions.

Ensure that all ER casework is recorded and tracked using the appropriate HR systems, with all information being uploaded in a timely manner, and ensuring all information related to ER casework is appropriately recorded in the designated shared drive to aid effective management information provision

To arrange, chair and attend meetings representing HR on for example, case conferences for complex cases, formal hearings, policy development/review and meetings.

To undertake internal audits as necessary to provide assurances of adherence to policy and processes etc.

Coaching and development of individual line managers across the organisation enabling them to increase their competency in dealing with Employee Relations issues, ensuring appropriate consistency across the Trust and protecting the Trust from the risk of litigation

In conjunction with the Organisational and Professional Development team, contribute to the development of training packages and deliver training to managers and staff on subjects such as bullying and harassment and managing sickness

Contribute to the development and continual improvement of the HR service, for example, by commenting on and suggesting improvements to team procedures and ways of working

Work on own initiative, managing own workload effectively and taking corrective action where necessary

Lead on one or more specialist areas as agreed, taking responsibility for the achievement of key objectives and delivering according to project milestones

Oversee the Trust Job Matching Process, ensuring roles are being recorded and tracked via a centralised system and process is being carried out in adherence with trust policy

Responsible for ensuring that data requests for reporting purposes and provided in a timely manner, for example Freedom of Information, WRES/WDES etc.

Any other tasks commensurate with the role that may from time to time be required

Provide professional leadership and line management to ER Advisors, ensuring regular appraisals and appropriate development plans are in place.

Provide day to day supervision to the ER Advisors, monitoring the distribution of ER casework and ensuring all cases are being managed correctly in line with policies and best practice, escalating to the Head of ER as necessary

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Degree or equivalent
  • Fully CIPD qualified, level 5 or above

Knowledge

Meini prawf hanfodol
  • Knowledge and Understanding of Employment Law
  • Best Practice Employee Relations
Meini prawf dymunol
  • MHPS knowledge and experience

Experience

Meini prawf hanfodol
  • Significant experience in ER Advisory role
  • Management of ER cases including complex cases
  • Working in Unionised environment
  • Experience of development of HR policies
  • Experience supervising or managing staff
  • Providing coaching or training to managers

Bathodynnau ardystio / achredu cyflogwyr

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Gofynion ymgeisio

Rhaid i chi gael cofrestriad proffesiynol priodol yn y DU.

Bydd y swydd hon yn gofyn am gyflwyno Datgeliad i wirio am unrhyw gollfarnau troseddol sydd heb ddarfod.

Application numbers

Please note this vacancy may close early if the number of applications is met.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Emma Wilson
Teitl y swydd
Head of ER
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg