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Job summary

Main area
Acute Medicine
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Long days shift pattern)
Job ref
275-2601LISWC
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
MHT
Town
Gillingham
Salary
£24,465 per annum/pro rata
Salary period
Yearly
Closing
21/01/2026 23:59

Employer heading

Medway NHS Foundation Trust logo

Ward Clerk - Lister

Band 2

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Job overview

Ward Clerk

Division: Medicine & Emergency Care

Care Group: Acute Medicine

Band: 2 

Salary: £24,169 per annum/pro rata

Interview Date: to be confirmed

We are recruiting for a Ward Clerk who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

Ward Clerk Duties

Generally doing all admin work for the ward and supporting ward manager and team.

Admitting patient

Discharging patients

Booking Transport

Answering telephone queries

Welcoming visitors

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Working for our organisation

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Detailed job description and main responsibilities

Admitting, discharging and transferring patients onto Bed Management System. Reviewing  EDNS (as required) and ensuring patients’ personal details are up-to date and correctly entered  onto the OASIS/PAS System. Inputting and amending Bed Occupancy System for Nursing Staff

Liaising with General Office regarding patients’ pensions/benefits
Arranging appointments for Outpatient clinics as directed

Preparing of patients EDN’s and admittance notification for GP’s for completion by medical staff

Arranging completion and issue of medical certificates for sickness benefits purposes

Arranging ambulance transportation where authorised

Ordering and maintaining ward stationery and supplies

Receiving telephone calls, taking and relaying messages and referring calls as appropriate

Answering patients and relatives general enquiries and assisting them with any problems throughout their stay

Welcoming visitors

Supporting the ward manager, Senior Nurse and Management Team 

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level including English or equivalent qualification/experience

Skills

Essential criteria
  • Excellent communication skills – written and verbal
  • Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
  • Good organisational skills, self-motivation, drive for performance and improvement, reliable and flexible in approach and attitude
  • Computer literate including ability to use Microsoft packages such as Excel

Other Attributes

Essential criteria
  • Ability to empathise with patients and carers and to provide a caring environment to aid communication
  • Ability to work on own initiative and to work within a team
  • Maintenance of patient confidentiality at all times
  • Strong sense of commitment to openness, honesty and integrity in undertaking the role
  • Attention to detail
  • Flexible and adaptable to change to meet the needs of the service

Values

Essential criteria
  • Exhibits behaviours in line with Trust Values: BEST

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note this vacancy may close early if the number of applications is met.

Documents to download

Apply online now

Further details / informal visits contact

Name
Janet Pantony
Job title
Service Manager
Email address
[email protected]
Telephone number
07719812925
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