Job summary
- Main area
- Admin
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 275-2507HRC
- Employer
- Medway NHS Foundation Trust
- Employer type
- NHS
- Site
- Medway NHS Foundation Trust Dual site/ Stirling park
- Town
- Gillingham
- Salary
- £24,465 per annum/pro rata
- Salary period
- Yearly
- Closing
- 07/08/2025 23:59
Employer heading

Health Records Clerk
Band 2
Do you have the ambition and vision to deliver the Best of Care by the Best People?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.
Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.
Job overview
Job Title: Health Records Clerk
Division: Peri-operative & Critical Care
Care Group: Corporate
Band: 2
Salary: £24,465 per annum/pro rata
We are recruiting for a Health Records Clerk, who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Please state which area you are interested in in your application :
- HEALTH RECORDS MEDWAY HOSPITAL
- DIGITAL SCANNING MEDWAY HOSPITAL
Working for our organisation
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B – Bold
E – Every person counts
S – Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Detailed job description and main responsibilities
Safe and accountable storage of patients’ health records in our off site facility at Stirling Park and in the Deceased Library Area
Coordination of missing notes to deliver to various services throughout the Trust
Collection of notes from wards to amalgamate with originals
Prep notes for Outpatient clinics to ensure updated demographic information and referral letters are in patients’ notes
Repairs and maintenance of all health records
Culling and destruction of health records according to the NHS guidelines
Distribution and management of the delivery of notes throughout the Trust via Transit Area at Medway.
Effective and efficient coordination of the delivery of notes between both sites.
Digital Health Records Clerk (Scanning Team) - Collection, preparation, scanning and quality checking of patient notes. Requires attention to detail, strong computer skills, ability to consistently work at fast pace whilst maintaining quality. Manual handling of multiple notes folders from the whole site and within medical records department.
Collection of notes from wards to amalgamate with originals
Tracking of all notes to record appropriate location at any given time within the department and to where the notes are being sent/ allocated.
Person specification
Qualifications
Essential criteria
- Good General Education to O’ Level or equivalent.
Experience
Essential criteria
- Has the ability to adapt to challenging and changing situations/demands and able to support colleagues through stressful situations, including flexibility to provide cover
- Admin / office experience · Must be interested in providing a quality service to support excellent patient care and experience
Skills
Essential criteria
- Computer literate, in particular use of MS windows and Outlook
- Ability to work on own initiative and to work within a team
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Vanessa Goodman
- Job title
- HEALTH RECORDS OPEERATIONS MANAGER
- Email address
- [email protected]
- Telephone number
- 01634 975446
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