Swydd wag: Bank Medical Records Clerk, Medway NHS Foundation Trust, Gillingham

Crynodeb o'r swydd

Prif leoliad: Administrative
Gradd: Band 2
Contract: Banc
Oriau: Gweithio hyblyg - Bank
Cyfeirnod y swydd: 275-TSS-BMRC

Cyflogwr: Medway NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Medway Maritime NHS Foundation Trust
Tref: Gillingham
Cyflog: £13.85 - £22.16 per hour depending on shift
Cyfnod cyflog: Bob awr
Yn cau: 22/08/2025 23:59

Bank Medical Records Clerk

Band 2

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

To be responsible for maintaining the Health Records Library and transit area in good order by moving notes or tidying case note shelving under instruction from the relevant Team Leader or Manager.

To be responsible for pulling case notes for clinic, admissions and audit and request lists and following requests by telephone, tracking records to the appropriate location and completing the appropriate log sheets.

To be the first point of contact for missing notes, tracked to the Health Records Library, on the day or the day prior to a patient’s attendance, escalating any problems immediately to the Library Supervisor / Team Leader.

Manyleb y person

Qualifications

Meini prawf hanfodol

Good General Education to O’ Level or equivalent

Knowledge

Meini prawf hanfodol

Must understand and comply with Data Protection Act and maintain confidentiality at all times
Must be interested in providing a quality service to support good patient care and experience

Experience

Meini prawf hanfodol

Has the ability to adapt to challenging and changing situations/demands and able to support colleagues through stressful situations, including flexibility to provide cover
Admin / office experience · Must be interested in providing a quality service to support excellent patient care and experience

Skills

Meini prawf hanfodol

Good communication skills – written and verbal
Customer care skills
Computer literate, in particular use of MS windows and Outlook
Excellent interpersonal skills
Ability to work on own initiative and to work within a team
Good working knowledge of Oasis system
Strong sense of commitment to openness, honesty and integrity in undertaking the role

Please note that we do not accept applications via CV or recruitment agencies.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.

Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.

We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.

We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.

This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.

If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.

We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.

Defence Employer Recognition Scheme (ERS) - Bronze

Defence Employer Recognition Scheme (ERS) - Silver

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

Please note this vacancy may close early if the number of applications is met.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw: Vanessa Goodman
Teitl y swydd: Health Records Operational Manager
Cyfeiriad ebost: [email protected]

Rhestr swyddi gyda Medway NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector

Gwneud cais ar-lein nawr Anfonwch hysbysiadau ataf am swyddi gwag tebyg

Dod o hyd i swyddi mewn...

Swyddi penodol:

Senior Autism Assessor for Children and Young People (ADOS and/or ADIR trained) - Remote (Employed)

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Location: This is a fully remote role; however, you must permanently reside in the UK throughout your employment with Paloma.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will be a Senior Assessor within our multidisciplinary assessment team, delivering:

Remote developmental histories and child observations (via video calls)
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

As a Senior Assessor, you have the opportunity to focus on delivering direct care. Furthermore, if you have the relevant experience and skills, you can take on an additional responsibility. We limit this to one responsibility to allow for focused time on that topic, rather than having your time stretched too thinly. When taking on an additional responsibility, your case volume is reduced, making time available for this focused time.

For Senior Assessors, additional responsibility options include supporting more complex cases, ensuring quality assurance, providing training, facilitating family engagement, and contributing to pathway development.

About you, and how we will support you

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our additional responsibility Senior Assessor roles) and cross-skill (e.g. into ADHD when we launch that service).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, documentation, development, and team building.

For full details please click below.

Rhagor

Autism Assessor for Children and Young People (ADOS and/or ADIR trained) - Remote (Employed)

Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 4 days per week).

Location: This is a fully remote role; however, you must permanently reside in the UK throughout your employment with Paloma.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will work as a member of a multidisciplinary assessment team, delivering:

Remote developmental histories and child observations (via video calls)
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

For full details please click below.

Rhagor

ADOS Autism Assessor for Children and Young People - Exeter/South West England

ADOS Autism Assessor for Children and Young People, based in our Exeter clinic

Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 3 days per week) or a self-employed role (again a minimum of 3 days per week).

Location: This role is in-person based at our Exeter, Devon clinic.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will work as a member of a multidisciplinary assessment team, delivering:

In-person child observations at our Exeter clinic
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

For full details please click below.

Rhagor

Crynodeb o'r swydd

Teitl cyflogwr

Bank Medical Records Clerk

Band 2

Trosolwg o'r swydd

Prif ddyletswyddau'r swydd

Gweithio i'n sefydliad

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Manyleb y person

Qualifications

Meini prawf hanfodol

Knowledge

Meini prawf hanfodol

Experience

Meini prawf hanfodol

Skills

Meini prawf hanfodol

Bathodynnau ardystio / achredu cyflogwyr

Gofynion ymgeisio

Application numbers

Dogfennau i'w lawrlwytho

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Dod o hyd i swyddi mewn...