Skip to main content
Please wait, loading

Job summary

Main area
Surgical Services
Grade
Band 8b
Contract
Permanent
Hours
Full time
Job ref
275-0226-GM-S
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway NHS Foundation Trust
Town
Gillingham
Salary
£64,455 - £74,896 N/A
Salary period
Yearly
Closing
10/03/2026 23:59
Interview date
26/03/2026

Employer heading

Medway NHS Foundation Trust logo

General Manager - Surgical Services

Band 8b

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Job overview

The General Manager will be accountable for a range of services across the care group, working alongside the Clinical Directors and Head of Nursing, ensuring high quality, flexible and responsive service delivery and to plan, develop, coordinate and evaluate the services provided.

They will be responsible for devising robust plans which look to sustain achievement of the constitutional (operational) and financial standards, as well as regularly reviewing these to ensure that plans are effective.

The role will also support aspects of clinical governance compliance and assurance related to the care group, ensuring safe and effective use of all resources.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today

Main duties of the job

The General Manager will be accountable for a range of services across the care group, working alongside the Clinical Director and Head of Nursing, ensuring high quality, flexible and responsive service delivery and to plan, develop, coordinate and evaluate the services provided.

They will be responsible for devising robust plans which look to sustain achievement of the constitutional (operational) and financial standards, as well as regularly reviewing these to ensure that plans are effective.

The role will also support aspects of clinical governance compliance and assurance related to the care group, ensuring safe and effective use of all resources.

Working for our organisation

Our Trust is a great choice for people who want to develop their career in an ambitious environment. Our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

Detailed job description and main responsibilities

Provide strong, visible, professional leadership and focus for the delivery of excellent care with compassion across the care group

Ensure the operational performance of the care group services are effectively managed to meet agreed objectives and targets

Work in close conjunction with the triumvirate to set and deliver the care group objectives, in line with Division and Corporate targets and strategies

Manage operational actions plans to deliver income and expenditure balance on the budget devolved within the care group 

Monitor performance against all activity targets and other service objectives

Ensure that all national and locally agreed waiting times and bookings targets are understood and met

Responsible for compliance with Trust complaints procedure for all complaints received within the care group, identifying, agreeing and implementing subsequent action plans

Take responsibility for the care group compliance with Health and Safety, CQC and GIRFT standards identifying, agreeing and implementing subsequent action plans

Take ownership of the operational delivery of cost improvement programme (CIP) work stream 

Person specification

Qualifications

Essential criteria
  • Education to degree level or equivalent qualification and or experience
  • Postgraduate management diploma or equivalent
  • In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent

Knowledge

Essential criteria
  • Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)

Experience

Essential criteria
  • Proven experience of managing a significant service budget
  • Proven track record of successful and sustained management in an NHS Foundation Trust or similar organisation
  • Successful delivery of significant organisational change
  • Evidence of a track record in change management
  • Experience of managing people and teams
  • Experience in developing creative solutions to problems
  • Experience in giving presentations to diverse audiences
  • Participate in the relevant on-call rota

Skills

Essential criteria
  • In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
  • Strategic Planning
  • Inter-agency communication and negotiation
  • Project management
  • Project management
  • Analytical skills Influencing and creativity
  • Good understanding of inter-agency working
  • Planning, developing and implementing strategies
  • Development and implementation of active and effective communication systems
  • In managing others, has an approach which is both inclusive and developmental
  • The ability to grasp critical issues and distil them into clear and manageable priorities, weighing both costs and benefits
  • Essential IT skills (EITS) or equivalent

Other Attributes

Essential criteria
  • Able to move easily between the detail and the big picture on issues in understanding and explaining the complexity of challenges and possible solutions
  • Able to clarify key points from diverse and complex sets of information
  • Calm under pressure
  • Respected and experienced professional with a reputation for setting and delivering high standards
  • A genuine commitment to taking the organisation from better, to best, to brilliant
  • Flexible and adaptable to change to meet the needs of the service

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note this vacancy may close early if the number of applications is met.

Documents to download

Apply online now

Further details / informal visits contact

Name
Stewart Nisbet
Job title
Divisional Director of Operations
Email address
[email protected]
Telephone number
0772125843
Apply online nowAlert me to similar vacancies