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Job summary

Main area
Sexual Health
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
359-8289551-T3
Employer
Maidstone and Tunbridge Wells NHS Trust
Employer type
NHS
Site
Gravesham Community Hospital
Town
Gravesend
Salary
£25,760 - £27,476 per annum pro rata
Salary period
Yearly
Closing
05/11/2026 23:59

Employer heading

Maidstone and Tunbridge Wells NHS Trust logo

Healthcare Support Worker

Band 3

Job overview

Maidstone and Tunbridge Wells NHS Trust provide integrated sexual health and outreach support for West Kent in the districts, Maidstone, Tonbridge, Tunbridge Wells and Sevenoaks.

We are now looking for enthusiastic, flexible and committed staff, willing to work in a progressive and supportive environment, willing to learn new skills, who is confident in working with people from all ages and backgrounds with varied sexual health and contraception needs. 

Main duties of the job

This role is a combination of administrative and clinical duties and will require cross site working across Gravesend and Dartford, to include evening and weekend working.

We will support you in career and professional development including working towards an equivalent qualification within health and social care. 

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click hereto hear what our staff say.

Joining us includes a comprehensive benefits package:

  • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a employer contribution of 23.7% and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below

Detailed job description and main responsibilities

We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.

All successful applicants will be required to complete our corporate trust induction once a start date has been agreed.

If appointed, you will undertake a comprehensive induction programme, including the corporate induction and dedicated training days for Healthcare Support Workers. This will equip you with the knowledge and skills required to carry out your role effectively.

The induction programme is full-time for one week, with an additional 1–2 days depending on your previous experience. Attendance at all sessions is mandatory, and training days will run from 9:00 am to 5:00 pm and may be at either Maidstone Hospital or Tunbridge Wells Hospital.

Following induction, you will complete a two-week supernumerary period within your clinical area, during which you will be supported by members of the education team. Ongoing support will also be provided to help you complete the Care Certificate (if not already achieved) and the required competencies relevant to your clinical area.

Person specification

Qualifications

Essential criteria
  • Hold a nationally approved Care Certificate – this must have been obtained in a healthcare setting.
Desirable criteria
  • Hold an NVQ/ Diploma level 3 in Healthcare/ or level 3 Healthcare Support Worker apprenticeship or equivalent experience.
  • Functional skills English and maths level 2 or GCSE English and maths grades A*/9 – C/4.

Experience/Knowledge

Essential criteria
  • Experience of dealing with the public
  • Experience of working in a caring environment, either in health, social or voluntary services
  • Knowledge of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers (2013).
  • Insight into role and responsibilities of post.
  • Able to describe the importance of delivering high quality care to patients.
  • Knowledge of current healthcare issues.
  • Knowledge of principles of confidentiality

Skills

Essential criteria
  • Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
  • Can understand and communicate factual information accurately.
  • Good interpersonal skills.
  • Basic information and communications technology (ICT) skills..
  • Can demonstrate practical skills to others.
  • Able to deliver patient care under the indirect supervision of the Registered Nurse

Employer certification / accreditation badges

Kent and Medway Work Place Wellbeing AwardNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantPride In VeteransRoyal College of Anaesthetists AccreditedNHS England Bronze Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nicola Ribbands
Job title
Operational Lead Nurse
Email address
[email protected]
Telephone number
01622 228466
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