HealthJobsUK

Job overview

We have a fantastic Working From Home opportunity for a skilled and motivated Referral Unit Advisor to join our Referral Unit Team, covering east Kent.

Working in an administrative capacity you will work in the Referral Unit within the east Kent locality taking calls and emails from Acute Trusts, GPs and patients in the community. The role will be to process the referral and refer to the relevant team in a timely manner focusing on the patient experience.

Patient engagement and quality of administration are paramount in this role. Patients are at the heart of what we want all of our team to share in that ethos.

If you really want to make a difference to our patients in the community then please apply or get in touch to hear more about the role and community care.

Main duties of the job

Our Referral Unit runs 7 days a week and your working pattern would be 5 7.5 hour days over a 7 day period between 08:00 -22:00 , Monday – Friday (including all bank holidays). 

This role is remote but there may be the occasional need to come into the Ashford based office for meetings. 

All of our rotas are prepared at least 3 months in advance so you will always have plenty of notice of your shift pattern. 

If you would like to hear more before you apply, please get in touch. 

Additional Working Pattern: Mon - Fri 08:00 -22:00 

Working for our organisation

One of the largest community NHS trusts in the UK, KCHFT are rated ‘outstanding’ by the CQC. We’ve got a passion for delivering high standards of care to patients and deliver excellent services to improve the health of our communities. To do this we need outstanding people who share our values Compassionate Aspirational Responsive Excellent

We’re committed to equality, diversity and inclusion, which leads to better patient care and a happier workforce. So, all our colleagues have equal access to career opportunities.

Flexibility is another way we do this. In the NHS, we’re reminded every day how important life is. As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement without having to sacrifice time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

Looking for professional development? We can support that too! Our career pathways will help you achieve your aspirations