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To work as part of Housekeeping team within a clinical / admin and social care bases. The post holder will be responsible for cleaning in line with the Medway Community Healthcare CIC and NHS National Standards for cleanliness undertaking general cleaning (including toilets and clinical areas) and related tasks to a high standard in line with NHS National Standards of Cleanliness, following the guidelines as set out in the daily schedules. Duties will include opening and closing the building if required. Carry out stock control/monitoring/ordering Self manage ESR training including logins and passwords, Manning reception on occasion to cover shifts.

1.             Communication and relationship skills

Work closely with Project/Estates/Contracts manager and supervisor to ensure requirements are understood and met. To work flexibly and communicate with the whole team, receptionists, estates team and service managers and within the clinical standards, if any issues arise and inform the project/estates manager.

Ability to communicate with outside contractors/agencies as advised by supervisor/team.

2.             Knowledge, training and experience

Work with minimum supervision and as a member of the estates team, including. Maintain high standards of quality working practice, tidiness and health and safety. Previous cleaning experience is desirable, NVQ/CSE in English and Maths or equivalent. To attend all statutory and mandatory training both onsite and at other locations, attend any training essential to meet the needs of the sites serviced. To work in conjunction with the NHS National Standards of Cleanliness and be aware of requirements under COSHH, health and safety and control of infection as they affect the job.

3.             Analytical and judgement skills

Ensure daily cleaning schedule is completed in the agreed time scale and hygiene standards are met. Ability to work flexibly when required, inform supervisor of any incidents to ensure monitoring forms are completed. Report any issues of concern to supervisor and keep them regularly informed of service information.

4.             Planning and organisational skills

Inform supervisor of materials that are running low. Ensure area cleaned is down within time allowed to the high standard in line with NHS National Standards of Cleanliness, following the guidelines as set out in the daily schedules.

5.             Physical skills

Ability to undertake lightweight floor scrubs and use cleaning materials in accordance with COSHH. Ensure waste is disposed of in accordance with organisation’s waste disposal policy ensuring health and safety standards are adhered to. Ability to move cleaning equipment from one area to another.

6.             Responsibility for patient / client care

To co-operate with supervisors/manager’s and other employees to achieve a health and safe environment in line with Medway Community Healthcare (CIC) policies and  procedures.  Ensure wet floor/cleaning signage is displayed when necessary. Inform supervisor/manager of any situation which could be considered to represent a serious or immediate danger to health and safety. To report any matter which could be considered to represent a shortcoming in Medway Community Healthcare (CIC) health and safety procedures.

7.             Responsibility for policy and service development implementation

Offer ideas and suggestions ensuring cleaning standards are met and maintained.

To contribute to advised changes in a positive way.

8.             Responsibilities for financial and physical resources

The post holder will be expected to work in a way that minimised risks to members, service users, visitors, staff, volunteers and all who enters the premises and assists in maintaining a healthy and safe environment.

9.             Responsibilities for human resources (HR)

Attendance at team meetings to share good practice, updates and liaise with team/colleagues. Identifying and participating in any training or medical (injections) required to carry out role as advised within health and safety regulations. Participation in MCH appraisal and performance review process. Compulsory attendance at all statutory and mandatory training, follow all HR procedures and policies.

10.        Responsibilities for information resources

Follow all information governance procedures and maintain records to build an audit trail where necessary.

11.        Responsibilities for research and development (R&D)

Participate in non-clinical audits upon request, provide relevant information for any R and D projects if requested.

12.        Freedom to act

Take reasonable care of your own health and safety and your place of work, use initiative when cleaning and being able to take into account areas no in one’s remit on any particular day. Be sensitive to the needs of members attending sites within Gillingham Business Park.

13.        Physical effort (refer to effort factor questionnaire)

May be required to push or pull a trolley containing cleaning materials, remove bags of waste from unit into the waste compound. Use equipment required for cleaning and move furniture or equipment from one area to another ensuring health and safety is observed at all times.

14.        Mental effort (refer to effort factor questionnaire)

Attend regular team meetings, operate cleaning machinery, interruptions from colleagues in order to communicate information.

15.        Emotional effort (refer to effort factor questionnaire)

Face to face contact with colleague, clinical staff, services users and any other personal using the Gillingham Business Park premises.

16.        Working conditions (refer to effort factor questionnaire)

Occasional unpleasant smells / odours and the removal of unpleasant substances as and when required. Necessary to use chemicals in pursuit of daily cleaning routine.