Job overview

Please note: at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Nursing vacancies are also open to Student Nurses and Newly Qualified Nurses. 

Urgent Care Services West Kent provides rapid two‑hour response for patients experiencing a health crisis at home. The service aims to prevent unnecessary hospital admissions and support early discharge from acute settings, ensuring patients receive timely, safe and effective care in their own environment. We also deliver unscheduled out‑of‑hours care for people at the end of life or those with urgent clinical needs, offering treatment that may otherwise require hospital attendance. Operating 24 hours a day, 365 days a year, the service plays a vital role in supporting the local population and reducing pressure on acute services.

Our nurses use a broad clinical skills base to deliver hospital‑level care at home. This includes IV therapy, end‑of‑life symptom management via syringe drivers, catheterisation, phlebotomy, wound care, risk assessment and general observations. Working in this service means providing highly responsive, person‑centred care to patients with a wide range of urgent and complex needs, ensuring they receive the right intervention at the right time.

Main duties of the job

As a Band 5 Nurse within Urgent Care Services West Kent, you will play a key role in assessing, planning, implementing and evaluating holistic care for patients in crisis at home. You will develop integrated care plans in partnership with patients and their families, order essential equipment, and make onward referrals to ensure seamless, coordinated care. You will also support the supervision and development of junior staff, including Healthcare Assistants and students, contributing to a positive learning environment.

Working as part of a multidisciplinary team, you will deliver a range of competent clinical interventions and respond promptly to any deterioration in a patient’s condition. You will manage a daily caseload of patients with complex needs, using your clinical judgement to prioritise care and ensure safe outcomes. The role also includes supporting duty responsibilities and completing clinical triage to ensure patients receive timely and appropriate responses. This is a dynamic and rewarding position where your skills will make a meaningful impact on patient experience and urgent care delivery.

Working for our organisation

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

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