Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Compressed hours
- Other
- Job ref
- 380-SS0772
- Employer
- Kent and Medway Mental Health NHS Trust
- Employer type
- NHS
- Site
- Farm Villa
- Town
- Maidstone
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 15/04/2026 23:59
Employer heading
Employee Relations Administrator
Band 3
We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
This role is responsible for supporting the administration function within the Trust’s Investigations Team. The postholder will support Trust investigators and other HR stakeholders by: attending investigation interviews and producing high quality notes, attending HR hearings in the capacity of administrative support, arranging meetings, booking rooms, updating Trust computer systems and completing other administrative duties as directed by the workforce investigation team leader.
This is a key role within the People Team and is critical to supporting the Trust’s strategic approach to implementing a just and learning culture, informed by best practice.
A key part of the role is providing proactive support to staff members to support wellbeing and ensuring cases are managed to HR service level agreements.
This role will require travel across our various Trust sites.
Main duties of the job
Role Responsibilities:
- To ensure a responsive, efficient and quality administration to the Trust Investigations Team.
- Type up statements, reports and prepare case management papers as required
- Take notes/minutes at investigation meetings and formal hearings
- Undertake general HR administration including but not limited to the updating and maintenance of relevant HR systems and databases, administration, generating letters / documentation, preparing notes and actions of meetings, and arrangements for meetings/hearings, including room bookings, as and when required.
- Undertake and assist with audits and projects where appropriate.
- Undertake the creation and distribution of standard IT reports and key performance indicators (KPIs) in relation to the Investigations Team activity and the wider Employee Relations team, as necessary.
- Review and assist with drafting standard HR operating procedures and policies where required.
- To manage workload and prioritise important tasks
- Commplete data entry and case tracking as required.
- Manage e-mail inboxes as required with the role.
Working for our organisation
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.
Detailed job description and main responsibilities
Role Responsibilities:
- To ensure a responsive, efficient and quality administration to the Trust Investigations Team.
- Type up statements, reports and prepare case management papers as require.
- Take notes/minutes at investigation meetings and formal hearings
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
Please refer to the attached job description for the full details on the responsibilities and person specification
Person specification
Training and Qualifications
Essential criteria
- Previous experience as an administrator in a busy department, preferably within a Human Resource function.
Desirable criteria
- Experience of NHS/public sector working practises
- CIPD level 3
Experience
Essential criteria
- IT literate with good keyboard skills (Microsoft applications)
Knowledge and Skills
Essential criteria
- Excellent written and oral communication skills
- Good organisational skills
- Ability to work autonomously
- General Administrative Knowledge
Desirable criteria
- Knowledge of HR systems and practises
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tracy Anstis
- Job title
- Senior Investigator
- Email address
- [email protected]
- Telephone number
- 01227 538581
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