Job summary
- Main area
- Administration
- Grade
- Apprenticeships: Apprenticeship
- Contract
- 18 months (Fixed Term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 380-FR0689
- Employer
- Kent and Medway Mental Health NHS Trust
- Employer type
- NHS
- Site
- Trevor Gibbens Unit
- Town
- Maidstone
- Salary
- £8 After 12 months national minimum wage for age
- Salary period
- Hourly
- Closing
- 25/06/2026 23:59
Employer heading
Apprentice Office Assistant
Apprenticeships: Apprenticeship
We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
Apprentice Office Assistant
Fixed term contract of 18 months
Ever thought about an administration role in the NHS, but feel you don’t have enough experience?
Join our friendly team here at the Trevor Gibbens Unit in Maidstone, we will give you the support you need to kick start your career in the NHS.
We are seeking an Apprentice Officer Administrator who will not only learn how to undertake a variety of administration duties, but will work towards a recognised qualification (Business Administration Level 3).
This is a fantastic opportunity to gain brilliant business administration skills, within a supportive and caring organisation.
Due to the nature of the service, we are unfortunately unable to accept application from those who are under the age of 18.
Hours: 37.5 hours per week, Monday-Friday. Working hours are normally 9am-5pm, but flexibility can be offered, this can be discussed with the successful applicant.
Main duties of the job
The key duties of the role will include drafting letters using Microsoft Word, preparing new starter induction packs, typing up notes from discussions that are held in meetings, answering phone calls and providing excellent customer service, monitoring stationery level and placing orders, and other general administration tasks such as photocopying, printing, scanning, and filing.
As this is a level 3 apprenticeship we do require a GCSE level of education
It is essential that you have previous experience, or be able to demonstrate the ability to undertake administration duties using Microsoft packages, such as Word and Excel, and use IT systems.
You must also be able to demonstrate strong customer service and communication skills.
Working for our organisation
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that’s doing well together.
Detailed job description and main responsibilities
What is an apprenticeship?
An apprenticeship is a paid job where you will learn and gain valuable experience, whilst studying for a recognised qualification. At least 20% of the working week will be dedicated to your studies, and you will be given support from colleagues and managers throughout the process.
You will receive regular contact and meet with your work coach for support. This will enable you to develop skills and progress the building of the apprentice portfolio, to prepare for the ‘End Point Assessment’.
Although there is no guarantee that a permanent post will be available at the end of the apprenticeship, many employers are able to retain apprentices in full/part time positions.
The qualifications you gain can also help you to get into higher education or other employment.
What is the Trevor Gibbens Unit?
The Trevor Gibbens Unit specialises in assessing and treating adults with complex mental health needs.
Please refer to the attached job description for the full details on the responsibilities and person specification.
Person specification
Essential
Essential criteria
- Maths and English Language qualifications
Desirable criteria
- Maths and English Language GCSE grade C or above or equivalent
Desirable
Essential criteria
- Microsoft Office experience
Desirable criteria
- I.T. qualification
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tanya Kierznowski
- Job title
- Performance, Quality and Admin Manager
- Email address
- [email protected]
- Telephone number
- 01622 723100
- Additional information
Fiona Anderson [email protected]
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