Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday-Friday 9-5 but some flexibility can be discussed.)
- Job ref
- 380-CED070
- Employer
- Kent and Medway Mental Health NHS Trust
- Employer type
- NHS
- Site
- Maidstone Studios
- Town
- Maidstone
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 21/10/2026 23:59
Employer heading
Administrator Mental Health Support Teams (Schools)
Band 3
We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
We are looking for dynamic, self-motivated, forward-thinking Administrators. The position will be with Kent and Medway Mental Health Support Teams (Schools) posts are full-time post (37.5 hours per week). You will provide full secretarial and administrative support to the service.
These posts are due to service expansion and investment and we are excited to see innovation in our service.
Our Admin base is within Maidstone Studios, Vinters Business Park, New Cut Road ME14 5NZ
We are a School based service working to support Children and Young People in Schools with Emotional Wellbeing and Mental Health.
Please see our website for overview of the service.
Main duties of the job
Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail.
With experience in MS Office, you’ll know your way around Outlook, Excel, Word & MS Teams, and understanding of Co-Piolet and SharePoint is a bonus . Our Admin team need to stay calm and professional at all times, and make sure that you put the needs of our patients at the forefront.
- Process confidential information.
- Open referrals.
- Write letters.
- Management of shared emails.
- Booking of appointments.
- Minute taking.
- Arranging meetings and events.
- Ordering of stationery and other supplies.
- Managing calls and oversight of rotas.
Working for our organisation
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.
Detailed job description and main responsibilities
Please see the attached job description for full details of the main duties and responsibilities of the role. Please also give us a call to find out more about the service and the role.
Please kindly note that the MHST office at Maidstone Studios is not wheelchair accessible.
Person specification
Training, Qualifications and Registration
Essential criteria
- NVQ2 Business Administration / RSA 2 or equivalent
- 9-4 Grade GCSE in English & Maths
Experience
Essential criteria
- Customer service experience
- Admin experience
- Competent in use of MS products
Desirable criteria
- Experience of working with GDPR and sensitive content.
- Experience in clinical or document typing
- RIO experience
Knowledge and Skills
Essential criteria
- Prioritisation and organisation of workloads
- Evidence of CPD in Admin skills
Desirable criteria
- General office procedures
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Gemma Sherman Bounds
- Job title
- Senior Administrator
- Email address
- [email protected]
- Telephone number
- 0300 300 1955
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