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Job summary

Main area
Improvement
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
380-SS0812
Employer
Kent and Medway Mental Health NHS Trust
Employer type
NHS
Site
Farm Villa
Town
Maidstone
Salary
£57,528 - £64,750 per annum
Salary period
Yearly
Closing
23/07/2026 23:59

Employer heading

Kent and Medway Mental Health NHS Trust logo

Senior Improvement Lead

Band 8a

Job overview

The ‘Doing Well Together’ Programme is the biggest improvement journey that KMMH has embarked upon. Working alongside our system colleagues, we are shaping the agenda of care for mental health, learning disability and autism across the county.  

This Senior Improvement Lead role is an exciting opportunity to work with an amazing team to design and deliver that agenda and really make a difference to our patients, services users, carers and our people. 

We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.

Main duties of the job

The Senior Improvement Lead will be responsible for the co-ordination and delivery of the Trust’s improvement capability and Improvement Management System (IMS). This includes leading the planning and roll out of IMS, ensuring effective delivery across teams and directorates, and leading readiness assessments and engagement activity to enable successful adoption.

You will have responsibility for the improvement practitioners within the pillar they are assigned to, including line management and ensuring delivery against agreed priorities. This includes leading key capability programmes such as White Belt, Yellow Belt and A3 awareness, as well as supporting corporate induction and development of improvement capability across the organisation.

You will lead on the delivery of key elements of our Doing Well Together (DWT) infrastructure, including driver meetings, status sheet delivery, and sustainability planning to support frontline embedding of improvement practice.

You will work collaboratively with colleagues to co-ordinate initiatives such as the Improvement Collaborative and Innovation Den, and contribute to wider organisational priorities, including medical education.

This is a vital role in the delivery of the wider improvement programme and is an important part of supporting the organisation to develop a continuous improvement culture.

Working for our organisation

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

Detailed job description and main responsibilities

Please refer to the attached job description for the full details on the responsibilities and person specification.

Person specification

Education

Essential criteria
  • Educated to degree level or equivalent of training and development
  • Lean improvement qualification or equivalent experience (5 years working within a management system)
  • Formal qualification in leadership/management or equivalent experience
Desirable criteria
  • Coaching qualification
  • Training qualification or equivalent experience

Experience

Essential criteria
  • Experience of working with operational excellence/improvement management systems in healthcare or other industries
  • Experience of delivering frontline improvement programmes using tools such as A3 thinking, data analysis, SPC, process standard work/confirmation
  • Experience of delivering continuous improvement training
  • Experience of leading a high performing team and providing direct line management
  • Experience of establishing credibility, forming effective working relationships and methods of working with colleagues and partners in order to achieve common goals
Desirable criteria
  • Evidence of demonstrated sustained improvements with benefits realised

Communication

Essential criteria
  • Excellent verbal, written and presentation skills including ability to present to large audiences with varying levels of knowledge.
  • Excellent facilitation skills to enable staff to work in different ways.

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident leaderHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Step into health

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment

Documents to download

Apply online now

Further details / informal visits contact

Name
Oliver Isaac
Job title
Senior Improvement Manager
Email address
[email protected]
Telephone number
01227812351
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