Job summary
- Main area
- Improvement/Project Management
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 380-SS0813
- Employer
- Kent and Medway Mental Health NHS Trust
- Employer type
- NHS
- Site
- Farm Villa
- Town
- Maidstone
- Salary
- £57,528 - £64,750 per annum
- Salary period
- Yearly
- Closing
- 23/07/2026 23:59
Employer heading
Senior Improvement Lead
Band 8a
We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
Kent and Medway Mental Health NHS Trust is embarking on its biggest improvement journey and working alongside our system colleagues we are shaping the agenda of care for Mental Health, learning disability, and autism across the county.
This Senior Improvement Lead role is an exciting opportunity to work with an amazing team to deliver an agenda and really make a difference to our patients, services users, carers and our people.
We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.
Main duties of the job
This is a full time permanent role to deliver a range of strategic programmes as part of our 'Doing Well Together' improvement programme. We are a high performing team looking to continuously improve our approach to delivering change within KMMH. In addition to utilising your programme and project management skills, we are looking for someone who will actively contribute to the development of the PMO.
- Support the Head of Projects and programmes to determine resource requirements and negotiate the provision of resource with the sponsor and other senior managers and provide ongoing management of resources.
- Implement a time bound management approach, including the articulation of the delivery roadmap for programmes.
- Underpin change initiatives with appropriate documentation including charter, project plans, risk and issues registers, benefits realisation documentation, and other associated relevant documentation.
- Support and coach senior managers, clinicians and project teams in articulating and utilising project/programme management. methodologies to implement change.
- Communicate the progress of improvement initiatives.
- Deliver projects/programmes to the agreed quality standards, to time and cost and in accordance with the Trust’s project management framework and processes.
Working for our organisation
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.
Detailed job description and main responsibilities
Please refer to the attached job description for full details and main responsibilities of the role.
Person specification
Education and Qualifications
Essential criteria
- Trained and accredited in Operational Excellence to Yellow Belt standard
- Trained in project management methods or equivalent experience working within an environment (e.g. Prince2, APM)
Desirable criteria
- Coaching qualification (ILM 5 or higher)
Experience
Essential criteria
- Demonstrate background of delivering improvement projects/ initiatives in complex and challenging environments
- Experience of forming effective working relationships with colleagues in order to achieve common goals
- Experience of leading a change project in which the change was successful and enduring.
- Ability to work independently, make informed decisions and achieve objectives whilst working with continually changing demands and priorities
- Experience of leading projects which are recognised as being successful and where the project or change management supported the departmental or organisation’s success
- Experience of managing a team/staff effectively
- Previous experience in methods of improvement and theories of change and experience of at least one Lean based improvement method.
Desirable criteria
- Experience of applying continuous improvement methodologies within a healthcare setting
- Working within a blended learning improvement culture
Communication
Essential criteria
- Excellent written and verbal communication skills
- Experience of presenting complex and sensitive information to key stakeholders and large groups
Knowledge, Skills and Abilities
Essential criteria
- Good motivational and negotiating skills to successfully manage resistance to change
- Proven improvement project planning skills such as scoping and creation of project aims, RCA, action plans and mapping of critical paths, management of interdependencies, benefits realisation and progress reporting
Documents to download
Further details / informal visits contact
- Name
- Tanya Parker
- Job title
- Senior Improvement Manager
- Email address
- [email protected]
- Telephone number
- 07881824392
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