Job overview

This role will provide clerical and administration support to one of 3 Heads of Divisional Governance roles and provide cross cover to Divisional Governance Administrators as required. They will support the effective administration of all training and implemented clinical governance meetings for their respective areas. The post-holder will ensure appropriate venues and resources are available.  They will arrange meetings such as Divisional and Directorate governance meetings, cross cover for Patient Safety Incident Review Group (PSIRG) and Trust Learning Panel for respective Division, collating papers as per each meeting’s agenda, take minutes and actions, and share these with attendees ensuring these are arranged in appropriate timescales.  They will be responsible for ordering relevant resources via integra and the booking of meeting rooms / MS Team slots as required.  They will work closely with their respective Head of Divisional Governance to ensure the smooth and effective running of all divisional governance meetings and processes.

Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.

Main duties of the job

·         Liaise with internal and external stakeholders as appropriate to arrange training designed by the Head of Divisional Governance

·         Deal with day to day enquires made by members of staff and external members of the public or stakeholders related to  governance

·         Manage the generic divisional governance email accounts 

·         Manage the upkeep of divisional and directorate distribution lists for all key clinical governance matters and processes

·         Provide administrative support for arranging and delivering events as led by the divisional heads of governance

·         Support with the distribution of clinical governance resources for directorate leads

·         Make appointments and manage the diary of the head of Divisional Governance

·         Support in maintaining relevant databases

·         Update the Trusts Risk Management software utilising data entry skills for any updates provided by directorate and local leads

·         Liaise with external staff regarding meetings

·         Distribute material across the trust that publicises divisional clinical governance activities

·            To support and update any relevant databases and the Digital Quality Management system as required

·        Requirement to apply judgement and analyse a range of situations to compare possible routes of action. Must assess a situation and determine what next steps to take, out of a range of possible options

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click here to hear what our staff say.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below