Job overview

As Staff Liaison Officer for the Estates and Facilities team, the role is focused on building and maintaining positive relationships between the PFI and Maidstone and Tunbridge Well NHS Trust. They act as a bridge, facilitating communication, coordination, and collaboration ensuring an already strong relation works together to improve relations and drive efficiencies. The individual will ensure smooth information flow, address issues, and help different teams work together effectively ensuring the Trust reputation is held in the highest regards. 

Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.

Main duties of the job

· To attend technical service meetings, including formation of action logs, the communication of actions and support in completing outstanding actions.

· To collate, understand and interpret complex information and present the information via enhanced Word, PowerPoint and other IT systems. 

· Documenting detailed policy documents, processes and presentations.

· To assist with the standardisation of systems, set up of audits and other central services. 

· Drafting process and procedures, which will include flow diagrams.

· To undertake a range of tasks that require the exercise of initiative to a significant level within defined limits and includes secretarial and organisational skills

· To work autonomously while at the same time demonstrating a positive approach to multi-disciplinary working.

· To understand and communicate confidential, sensitive and complex information to all levels of the Trust 

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click here to hear what our staff say.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below