Job overview

This post is a key part of the Medicines Optimisation team, providing comprehensive administrative, project and contracting support to the Medicines Value and Performance function.

You'll support the effective commissioning and oversight of medicines-related services by ensuring information, meetings, records, systems and routine financial processes are managed accurately and efficiently. You'll help the team deliver its priorities across a complex and evolving NHS environment.

You'll act as a point of contact, responding to routine enquiries professionally, sensitively and within agreed timescales. You'll contribute to responses to requests for information, Freedom of Information enquiries and complaints, escalating complex, sensitive or higher-risk matters to senior colleagues where appropriate

Accurate information management is an important responsibility. You'll manage and monitor systems such as Blueteq, or an equivalent platform, checking data quality, supporting compliance with local pathways and helping to resolve queries or discrepancies promptly. You'll maintain clear electronic filing systems and handle confidential or sensitive information in accordance with information governance and data-protection requirements. 

Main duties of the job

• Coordination of day-to-day business, including managing correspondence, preparing agendas and papers, taking accurate minutes, monitoring actions and arranging meetings or events with stakeholders.
• Support projects and programmes by coordinating activities, maintaining project documentation, monitoring progress and assisting senior colleagues to deliver agreed plans.
• Organise meetings and events involving internal teams and external stakeholders, including arranging virtual meetings and ensuring that papers and follow-up actions are completed promptly.
• Manage and monitor information systems, to ensure data is accurate, local pathways are followed and queries or discrepancies are resolved.
• Provide routine financial administration, including validating and coding invoices in accordance with Standing Financial Instructions, maintaining financial records and supplying information for financial reports. The role does not hold or manage a budget.
• Liaise with the NHS Business Services Authority to support the establishment of new prescribing codes for newly commissioned services.
• Work with medicines optimisation delivery partners, including the Medicines Optimisation Shared Service, to obtain timely data, information and intelligence.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

Working for our organisation

We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.

Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That’s why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them.

We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions.

We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us.

We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.

We are committed to equal opportunities and diversity. In order to reflect the diversity of our population, we positively encourage applications from all areas of the community regardless of gender, race, faith, disability, age or sexual orientation.