Job summary
- Main area
- Communications & Engagement
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 848-BHC-061-26
- Employer
- Bromley Healthcare
- Employer type
- NHS
- Site
- Central Court
- Town
- Orpington
- Salary
- £35,763 - £43,466 Inclusive of Hcas
- Salary period
- Yearly
- Closing
- 01/03/2026 23:59
Employer heading
Internal Communications & Engagement officer
NHS AfC: Band 5
Bromley Healthcare, a community interest company, delivers a diverse range of services encompassing community nursing (e.g., district nursing, health visiting, specialist nursing) and therapy services catering to individuals across all age groups. Stemming from the community provider unit of NHS Bromley, we boast extensive experience in serving the Bromley populace over many years.
Working at Bromley Healthcare offers a fulfilling experience. Our distinctive service delivery approach and commitment to hearing every employee's voice ensure a gratifying career journey. As a Social Enterprise, we embrace an innovative approach to healthcare delivery, combining the traditional strengths of the NHS, such as robust training and development opportunities, with the flexibility to reinvest surpluses into community initiatives.
Employees of Bromley Healthcare whose role maybe at risk will receive priority consideration.
Applicants for roles involving driving responsibilities will be required to provide proof of business insurance.
Job overview
Internal Communications & Engagement Officer
Band 5 – £35,763–£43,466 (Inc of HCAS)
At Bromley Healthcare, 1,500 colleagues work across 26 community bases in Bexley, Bromley, Greenwich and Lewisham, delivering outstanding care to adults, children and young people every day.
Colleague experience is at the heart of our Community First strategy. When we invest in, celebrate and empower our people, we strengthen the care we provide to local communities. Now, we’re looking for a passionate Internal Communications & Engagement Officer to help bring that vision to life.
Are you a creative storyteller who thrives on producing compelling, high-quality content? Do you enjoy delivering engaging campaigns that connect, inform and inspire? If so, this could be your next move.
Working within a small, fast-paced communications and engagement team (Head of Comms, Engagement Manager and Communications & Media Officer), you’ll play a key role in shaping how we communicate with colleagues across the organisation.
You’ll:
• Create engaging mixed-media content including video, podcasts and visual storytelling
• Lead and coordinate impactful internal campaigns
• Manage and enhance internal channels such as our intranet
• Help drive engagement that supports culture, recognition and organisational growth
This is an exciting opportunity to make a real impact in a values-driven organisation where your creativity will directly influence colleague experience and community care.
Interviews expected mid-March.
Main duties of the job
Please refer to the attached job description and person specification for full details of the duties and responsibilities associated with this role.
Working for our organisation
Bromley Healthcare, as a community interest company, offers an extensive array of services ranging from community nursing, including district nursing and health visiting, to specialised nursing care, along with therapy services catering to individuals across various age groups.
Compensation is contingent upon NHS experience and current banding/pay point.
We provide an outstanding benefits package, which includes pension schemes, discounted gym memberships, a cycle-to-work scheme, access to home furnishings and electronics, access to Employee Assistance Program (EAP), discounts at various high street retailers, eligibility for the Blue Light Card, the opportunity to apply for low-interest personal loans, and an excellent lease car scheme. Additionally, we are continuously striving to enhance our employee benefits offerings.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for full details of the role of Internal Communications & Engagement Officer
Person specification
Qualifications
Essential criteria
- Degree in Communications, Marketing, Journalism or related field
Desirable criteria
- Professional qualification (CIPR, CIM or equivalent) or working towards.
Training
Essential criteria
- Evidence of continuing professional development
Desirable criteria
- Training in digital content production (video, podcasting, design or accessibility).
Specific Skills
Essential criteria
- Technical knowledge of IT systems and software programmes such as Office 365, including familiarity with SharePoint.
- Proficiency in Canva (or equivalent design software) and demonstrable experience creating engaging digital materials.
- Awareness of responsible and ethical use of AI tools in communications within healthcare or public sector environments.
- Experience using campaign/email marketing software to distribute communications and analyse engagement metrics.
- Experience filming, editing and producing short-form video content suitable for internal audiences.
- Understanding of podcast recording and basic editing processes.
Desirable criteria
- Knowledge of accessibility standards (e.g. WCAG) and inclusive communication principles.
- Knowledge of NHS structures and regulatory context including CQC and Ofsted.
Experience
Essential criteria
- Experience delivering internal communications in a complex organisation.
- Experience coordinating communications projects from planning to delivery
- Experience managing digital content platforms (e.g. SharePoint intranet).
- Experience developing compelling written and visual content including testimonials and case studies.
Desirable criteria
- Experience working within the NHS or wider public sector.
Knowledge
Essential criteria
- Understanding of internal communications best practice.
- Understanding of inclusive and accessible communication approaches.
Desirable criteria
- Understanding of CQC regulatory framework and quality improvement processes.
Documents to download
Further details / informal visits contact
- Name
- Sophie Collier
- Job title
- Head of Communications & Engagement
- Email address
- [email protected]
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