Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- 12 months (Fixed Term)
- Hours
- Full time - 37.5 hours per week (Monday-Friday 9-5)
- Job ref
- 380-EK359-A
- Employer
- Kent and Medway Mental Health NHS Trust
- Employer type
- NHS
- Site
- The Beacon, Ramsgate
- Town
- Ramsgate, Kent
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 31/12/2025 23:59
Employer heading
Administrator
Band 3
We are the Kent and Medway Mental Health NHS Trust. We offer a range of ongoing benefits to our valued workforce. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Job overview
We are looking for a dynamic, self-motivated, forward-thinking Administrator. The position will be within the Thanet Mental Health Administration Team, based at The Beacon, Manston Road, Ramsgate and is a full-time post (37.5 hours per week). You will provide full secretarial and administrative support to a multi-disciplinary team.
Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent. You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience. Confident, professional, organised and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.
With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus. Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the forefront.
Main duties of the job
High-quality administration services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:
- Data entry, e.g., inputting of information such as new referrals and updating of RiO records.
- Checks relevant systems, e.g., RiO for clinic appointment lists.
- Liaising with other internal departments.
- Preparation of a variety of documents and correspondence from digital dictation or notes.
- Printing information in spreadsheet or report format as required.
- Likely to process confidential information.
- Management of Consultant diaries.
- Booking of appointments.
- Minute taking.
- Arranging meetings and events.
- Ordering of stationery and other supplies.
- Supervision of Administration Assistants.
Working for our organisation
We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.
Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.
Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.
Detailed job description and main responsibilities
Please see the attached job description for full details of the main duties and responsibilities of the role.
Person specification
Training, Qualifications and Registration
Essential criteria
- NVQ2 Business Administration / RSA 2 or equivalent
- 9-4 Grade GCSE in English & Maths
Experience
Essential criteria
- Customer service experience
- Admin experience
Desirable criteria
- Experience of working in the NHS
- Experience in clinical or document typing
- RIO experience
Knowledge and Skills
Essential criteria
- Prioritisation and organisation of workloads
- Keyboard skills and knowledge of Microsoft Office packages
Desirable criteria
- General office procedures
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Padfield
- Job title
- Administration Coordinator
- Email address
- [email protected]
- Telephone number
- 01843 855403
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