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Job summary

Main area
Facilities Department
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (This roles requires successful applicant to be on site Monday to Friday)
Job ref
359-8371041-T3
Employer
Maidstone and Tunbridge Wells NHS Trust
Employer type
NHS
Site
Tunbridge Wells Hospital
Town
Tunbridge Wells
Salary
£28,392 - £31,157 per annum pro rata
Salary period
Yearly
Closing
03/11/2026 23:59

Employer heading

Maidstone and Tunbridge Wells NHS Trust logo

Accommodation Manager

Band 4

Job overview

The post holder will be responsible for providing accommodation both on-site and off-site for all appropriate staffing groups. To assist the Head of Facilities Management in providing all administrative and reporting functions necessary for the effective management of Staff Residencies in TWH and  32 High Street, Staff Accommdation.

Maximise income from Staff Accommodation by ensuring that all properties are available to let and are fit for purpose.

 

The Post Holder will also be expected to support the Assistant Facilities managers in other ad hoc duties.

 

The Post Holder will manage the Trust Staff Accommodation block (Tunbridge Wells), providing an effective and efficient Support Service to all Residents including:

 

·       Review and increase rental charges when applicable.

·       Ensure Tenancy Agreements are completed correctly.

·       Monitor the performance of Cleaning Services.

·       Arrange and Monitor all minor Building Maintenance

 

Main duties of the job

Main Duties

 

1      To manage the day-to-day Accommodation Service and to assist the Head of Facilities Management (MGH) in developing Accommodation services throughout the Trust. This will include the following: -

 

·       Continuous review of the Trusts Residential Accommodation requirements.

·       Continuous review and analysis of budget reports, occupancy/void levels, various statistical returns, and staffing groups.

·       To assist in Benchmarking Trusts Accommodation Services

 

2      To develop, implement, and maintain a Building condition schedule working closely with the Estates Manager to prioritise and facilitate repairs and replacements as necessary. This will include: -

 

·       Development of a Faults and Damage Register.

·       Regular checks of all properties.

·       Prioritise and advise the Estates Manager on Repairs and Maintenance.

·       Monitor and sign off as complete all repairs undertaken by the Trusts Estates department or their contractors.

·       To support Estates manager in carrying out the Week Fire alarm testing and record the results. Testing each call point on a rolling schedule over the year. (Training will be given if unfamiliar with fire alarm panels and routine testing)

 

3      Responsible for ensuring that all Tenancy Agreements, records, and all other documentation are kept safely complying with the Trust's policies on Data Protection and Confidentiality.

·    * Please refer to JD  for more details

 

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?
We are a flexible working-friendly organisation. Whether it’s adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click here to hear what our staff say.

Joining us includes a comprehensive benefits package:

  • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a employer contribution of 23.7% and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below

Detailed job description and main responsibilities

We’ve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission. 

Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children). If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.

All successful applicants will be required to complete our corporate trust induction once a start date has been agreed. 

Please note: This role is not eligible for UK Visa Sponsorship. In line with the UK Immigration Rules and Home Office Sponsorship Guidance, employers may only sponsor individuals for roles that meet strict eligibility, salary, and compliance requirements. Where a role does not meet these criteria, organisations are prohibited from assigning a Certificate of Sponsorship. Applicants must therefore already hold a valid immigration status and ongoing right to work in the UK in order to be considered.

Person specification

Qualifications

Essential criteria
  • Educated to A Level standard
Desirable criteria
  • ECDL or equivalent

Experience/Knowledge

Essential criteria
  • Previous experience working within a Residential Letting environment
  • Must have good I/T, with a good knowledge of Word & Excel.
  • Understanding of the Housing Act
  • Supervisory Skills
  • Working Knowledge of the British Medical Association (BMA) Requirements for Doctors' Accommodation
  • Understanding of the Housing Act
Desirable criteria
  • Previous experience working within a Hospital Staff Accommodation department
  • Previous experience using Accommodation Management software. (Arthur)

Attributes

Essential criteria
  • Ability to be flexible and adaptable.
  • Have the ability to work as part of a team or on your initiative.
  • Good communication skills, including verbal and written.
  • Flexible approach to working hours and shift patterns.
  • Have the ability to follow instructions, training, processes, and procedures.
  • Ability to be able to respond to unpredictable situations.
  • Good customer care skills.

Employer certification / accreditation badges

Kent and Medway Work Place Wellbeing AwardNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantPride In VeteransRoyal College of Anaesthetists AccreditedNHS England Bronze Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Abraham Adegoke
Job title
Head of Facilities
Email address
[email protected]
Telephone number
07950505511
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