Job overview

Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria.

Join Our Team as an Administrator

Are you a natural organizer who loves helping a team stay on track? We’re looking for a versatile Band 3 Administrator to join us. You’ll be the friendly face (and voice) of our service, interacting with everyone from service users to external partners.

• You will be a flexible resource to support teams in the provision of services, to include organisation of work for yourself and other team members, and may have front-line contact with service users, carers, the general public or other external stakeholders, as well as internal colleagues.  
• Administrators will support one or more teams. 
• The focus of the post will be on typing and preparation of correspondence and customer service, organisation, e.g., diary management and organising and efficient working of systems and supporting business and performance management.  
• Providing day-to-day supervision, and delegating tasks to the Administrative Assistant, where these form part of the team.

Main duties of the job

• Meet and greet welcoming visitors and service users in a courteous/prompt manner and check contact details are up to date
• Liaises with internal and external stakeholders on behalf of line manager, colleague or team members including GP's for missing information.
• To scrutinise email in-box, determine urgency and importance and highlight where necessary to manager.
• May take requests for repeat prescriptions and organise for these to be issued and signed by the appropriate clinician for collection by service user or carer and to ensure that there is a supply of prescription pads.
• Manage clinic setup according to requirements and staffing levels.
• Operation of general office equipment including photocopier and carry out routine problem finding and liaise with IT Helpdesk to report problems promptly. 
• Ordering of stationery and supplies and managing stationery stores.
• Hold petty cash float, progressing payments and undertaking monthly reconciliation of cash to receipts

Working for our organisation

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.