Job summary
Employer heading
Podiatry Administration Officer
Band 3
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
East Lancashire Podiatry Service provides high quality care to the residents of East Lancashire both in clinic and domiciliary settings and the admin staff within the service play a key role in delivering this care. We are looking for an individual who is flexible, conscientious and hard working to support our existing staff in delivering a high quality, patient focused service.
Main duties of the job
This is a busy and varied role encompassing a range of admin and clerical duties. Receiving and processing referrals on EMIS clinical records, booking appointments and dealing with patient enquiries are some of the duties. The service is looking to recruit an individual with excellent customer care skills.
Candidates will need to be flexible as the role may involve working across other localities to support the needs of the service. The ability to drive and access to a vehicle is essential.
Working for our organisation
Candidates will need to have good working knowledge of IT systems, Word, Excel and Email. Experience of EMIS or similar system is also required.
Detailed job description and main responsibilities
Candidates will need to demonstrate ability to work as part of a team whilst managing their own workload and working to deadlines.
Person specification
Experience
Essential criteria
- GCSE in English and Maths 4-6
- NVQ Level 3/ RSA ll or equivalent experience in secretarial or administration qualification
- ECDL or equivalent IT skills
- Ability to take notes of meeting and produce minutes to a high standard
- Experience of dealing with the general public
- High level of communication skills both written and verbal
- Ability to work on own initiative and tight deadlines
- Ability to multitask whilst working in a busy office environment when dealing with regular interruptions
- Ability to demonstrate strict confidentiality and sensitivity when dealing with the general public
Desirable criteria
- Emis Experience
- Experience of working in the NHS
Knowledge
Essential criteria
- Proven ability to manage all arrangements pertaining to meetings, transcribing minutes, dealing with actions
- High level of communication skills, both written and verbal
- Ability to prioritise workload
- Use of e-mail systems
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Pauline Sunderland
- Job title
- Admin Team Leader
- Email address
- [email protected]
- Telephone number
- 01254 736073
List jobs with East Lancashire Hospitals NHS Trust in Administrative Services or all sectors