Swydd wag: Data Systems and Information Officer, East Lancashire Hospitals NHS Trust, Accrington

This post is only open to internal applicants.

Crynodeb o'r swydd

Prif leoliad: Data Systems and Information
Gradd: NHS AfC: Band 5
Contract: Parhaol
Oriau: Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd: 435-D088-25

Cyflogwr: East Lancashire Hospitals NHS Trust
Math o gyflogwr: NHS
Gwefan: Accrington Pals
Tref: Accrington
Cyflog: £31,049 - £37,796 per annum
Cyfnod cyflog: Yn flynyddol
Yn cau: 22/08/2025 23:59

Data Systems and Information Officer

NHS AfC: Band 5

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

1. Extract, interpret and provide complex data information for the teams and services within the Therapies Directorate. Communicate complex data reports and analysis to service leads and other staff in a way that is understandable.

2. Liaise with Heads of Service, Clinical and Operational Service Leads to interpret the data and provide support with initiatives to deliver business and performance targets and associate development plans.

3. Manage statistical data with regards to referrals, discharges and waiting lists as required by Clinical and Operational Service Leads to ensure delivery of key performance targets.

4. Respond/action queries relating to data, comparing data from different sources to ensure quality, consistency and accuracy and verification of data.

5. Have expert knowledge on Therapies Directorate data management and procedures and be able to act as a point of reference for queries relating to patient pathways.

6. Audit and validate data entered on department systems, ensuring data is accurate and is completed in a timely manner.

7. Create reports by inputting and manipulating complex data using tools such as Excel and Power BI.

8. Maintain regular performance reports and information for key stakeholders including Divisions and for Divisional Performance meetings.

9. Share performance knowledge and expertise by supporting and guiding administrative staff in use of information and data.

10. Compose and produce high quality information, reports, presentations, letters and other correspondence of a confidential nature, using MS Word, Excel, Power-point, Outlook and the Internet to the highest standard within agreed deadlines.

11. Regularly monitor local access standards and waiting times as describe in the standard operating procedures for individual service areas.

12. Ensure adherence to the Patient Access Standard Operational Policy at all times, highlighting situations where this is not achievable to the Admin Services Manager and HOS as required.

13. Deliver and attend meetings relevant to role within the Therapies Directorate.

14. Be proficient in the use of all electronic systems, such as EMIS in relation to patient data and undertake training as required if new technology/systems are introduced, to ensure competencies are maintained and efficiencies of the administrative processes are maximised.

15. Be fluent in functionality of clinical reporting and electronic patient record systems eg. EMIS, Cerner Millenium.

16. Responsible for the completion of IR1/Datix, where necessary.

17. Be available for and aware of major incident procedures.

18. Create standard operating procedures to support data quality and correct use of systems across the services and monitor compliance, escalating any issues to the relevant Heads of Service and Clinical and Operational Service Leads.

19. Create process guidelines for Therapies Directorate around use of the systems to ensure standardisation and to support induction of new staff to the systems.

Manyleb y person

Experience

Meini prawf hanfodol

Experience of collating data from a number of disparate sources into reports.

Experience

Meini prawf hanfodol

Experience of working within a team environment
Proven record of being able to work within set timeframes, working to priorities and deadlines.
Previous experience of PAS, Cerner Millenium, EMIS and other departmental/Trust systems.
Experience of GDPR compliance

Experience

Meini prawf hanfodol

Proficient in the use of MS Office, including Advanced Excel.

Knowledge and Skills

Meini prawf hanfodol

Strong problem-solving skills and the ability to generate new ideas and approaches
Able to manage multiple projects and prioritise own workload
Effective communication and interpersonal skills and the ability to negotiate and work through complex problems verbally
Excellent knowledge of administrative procedures, including electronic referral management and booking systems
Knowledge of current NHS/Directorate agenda
Ability to train others in the use of Trust systems, reporting and processes to support service delivery
Knowledge of Service improvement methodology

Meini prawf dymunol

Use of SPC and other QI/data analysis tools

Dear Potential Applicant,

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.

Disclosure and Barring Scheme (DBS)

If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.

The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.

In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.

This cost is not applicable for a Volunteer post

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The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.

We aim to employ a workforce that reflects the diverse communities we serve.

We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.

We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme.

If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible. By telephone 01254 732075 or email [email protected] or write to Employment Services, Parkview Offices, Haslingden Road, Blackburn, BB2 3HH

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw: Helen Harrison
Teitl y swydd: Performance and Improvement Lead
Cyfeiriad ebost: [email protected]
Rhif ffôn: 01254 736057
Gwybodaeth i gefnogi eich cais: Please contact the team for more details

Rhestr swyddi gyda East Lancashire Hospitals NHS Trust yn Gwasanaethau Gweinyddol neu bob sector

Gwneud cais ar-lein nawr Anfonwch hysbysiadau ataf am swyddi gwag tebyg

Dod o hyd i swyddi mewn...

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Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
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Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, documentation, development, and team building.

For full details please click below.

Rhagor

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The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

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Remote developmental histories and child observations (via video calls)
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

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Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
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Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

For full details please click below.

Rhagor

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An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

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Outcome calls with parents and families (via video call)

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Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

For full details please click below.

Rhagor

Crynodeb o'r swydd

Teitl cyflogwr

Data Systems and Information Officer

NHS AfC: Band 5

Trosolwg o'r swydd

Prif ddyletswyddau'r swydd

Gweithio i'n sefydliad

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Manyleb y person

Experience

Meini prawf hanfodol

Experience

Meini prawf hanfodol

Experience

Meini prawf hanfodol

Knowledge and Skills

Meini prawf hanfodol

Meini prawf dymunol

Bathodynnau ardystio / achredu cyflogwyr

Gofynion ymgeisio

Dogfennau i'w lawrlwytho

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Dod o hyd i swyddi mewn...