Job summary
- Main area
- Dental
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 351-SPS1528-MS
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Oak House Dental Centre
- Town
- Accrington
- Salary
- £24,937 - £26,598 per annum (subject to confirmation)
- Salary period
- Yearly
- Closing
- 02/12/2025 23:59
Employer heading
Receptionist/Clerical Officer
Band 3
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.
As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:
- Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
- Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.
The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
Week 1 – Mon – Wed 08.30am to 5pm, Thurs – Fri 1pm to 9.30pm
Week 2 – Mon – Wed 1pm to 9.30pm, Thurs 08.30am to 5pm and Fri
08.30 to 4.30pm.
Base: Oak House Dental Centre Accrington
The Lancashire Care Dental Service is looking to recruit an enthusiastic highly motivated Receptionist to join our dental team. We provide a number of services including special care, urgent care, paediatric dentistry and teaching across Central and East Lancashire. You must demonstrate excellent communication skills; initiative drive and the ability to work within a team.
The post will also be required to work across Central, East Lancashire and Blackburn with Darwen, to assist in the excellent delivery of Dental Care. You should also have effective interpersonal skills enabling you to communicate with people at all levels, face to face and over the telephone. We look forward to you working with us by joining our motivated, friendly and dynamic teams.
The base for this post will be at Oak House Dental Centre, however we also work closely with the team at Bacup PHCC. Oak House operates 365 days of the year between 08.30am to 9.30pm and also delivers treatment at the weekends and Bank Holidays. This is due to us delivering urgent care treatment in and out of hours.
Therefore, this post may require you to work flexibly over 7 days including working evenings/weekends and bank holidays. This is done on a rota basis to allow cover when required.
For further details / informal visits contact - Claire Fletcher on 01254 283672
An enhanced criminal records check will be required for this post.
Main duties of the job
To efficiently assist with the daily running of dental treatment services for the Lancashire Care Dental Service. This will include all aspects of booking appointments, dealing with telephone and counter enquiries from the public, other health care professionals and other dentists. To undertake various clerical duties including providing clerical assistance to clinicians and senior staff.
Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
For more information please visit our website via Lancashire & South Cumbria NHS FT.
Detailed job description and main responsibilities
Please see attached the job description and person specification for more information about this role.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in Business Administration or equivalent level of knowledge and experience
- Good standard of education
Knowledge
Essential criteria
- RSA III typing or equivalent knowledge and experience
- ECDL or equivalent knowledge and experience of using Microsoft office
Knowledge
Essential criteria
- Reception experience (incl. face to face booking of appointments/filing)
- Experience of admin in office-based environment
- Cash handling experience/banking experience
- Ability to produce accurately typed and photocopied documents efficiently and to a high standard
- Good verbal & written communication skills – legible handwriting
Personal
Essential criteria
- Willingness to work in any clinic across the Lancashire Care Footprint
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Claire Fletcher
- Job title
- Recruiting Manager
- Telephone number
- 01254 283672
- Additional information
For further details / informal visits contact - Claire Fletcher on 01254 283672
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