Job summary
- Main area
- Paediatrics
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 438-PB4624
- Employer
- Lancashire Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Broadoaks Child Development Centre
- Town
- Leyland
- Salary
- £28,392 - £31,157 per annum, pro rata
- Salary period
- Yearly
- Closing
- 25/10/2026 23:59
- Interview date
- 04/11/2026
Employer heading
Medical Secretary Team Leader (Community)
Band 4
Job overview
We are looking for an experienced, enthusiastic individual to join our Medical Secretarial Team as a Medical Secretary / Team Leader.
You will be responsible for the day to day management and allocation of workloads for a Medical Secretarial team who will provide secretarial and administrative support to Consultants and other health care professionals within the Child Neurodevelopmental Team and Paediatric Audiology In return you will join a supportive team environment with support from senior management.
A broad experience of Trust IT systems and experience in a secretarial job are essential to this role. Applicants with experience in an NHS /medical setting would be an advantage.
You will need to possess excellent communication skills and be open and accessible in order to provide the required support for queries, questions, advice and support for the Consultants and other health care professionals within the Child Neurodevelopmental Team and Paediatric Audiology Services
(We have 2 vacancies available for Medical Secretary Team Leader, with one post based at Ashton Health Centre and one at Broadoaks, Leyland.)
Main duties of the job
You will have team leadership responsibilities to ensure the smooth and efficient running of the secretarial team and booking team. You will be responsible for the day to day management of these staff including supervision, sickness monitoring, appraisals and annual leave approval.
You will need to demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
You will need to be a self-motivated individual with proven secretarial skills which a typing speed of 50 - 60 wpm, diary management, and an excellent telephone manner as is the ability to communicate effectively at all levels. You will need to be able to work to set deadlines and be calm under pressure as this is a very busy and at times a very demanding environment with a willingness to undertake and learn new tasks.
Working for our organisation
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
Person specification
Qualifications & Education
Essential criteria
- GCSE Grade C or above English & Maths
- Good General Education
- Typing speed of 60 wpm or equivalent experience
- Experience in Attendance Management, Appraisal Training, DSE, Risk Assessment
Desirable criteria
- LM 3 Leadership and Management or equivalent team management experience
- ECDL or equivalent experience
Knowledge & Experience
Essential criteria
- Experience of Effective team working
- Knowledge of NHS Policies and national targets including 2 week rules, 18 week targets
- Experience of working in a busy environment and ability to change priorities to meet deadlines, effective delegation skills
- Evidence of introducing service developments and innovation
- Efficient use of Microsoft Office; Word, Excel, Powerpoint, E-mail
- Able to manage own workload, plan the work of others, work autonomously and as part of a Team
- Advanced knowledge of medical terminology
- Working knowledge of Trusts current IT systems
- Audio typing experience
- Experience and competent minute taking
Desirable criteria
- Previous medical secretary experience
- NHS terminology
Documents to download
Further details / informal visits contact
- Name
- Julie Greenwood
- Job title
- Deputy Service Manager - Child Health
- Email address
- [email protected]
- Telephone number
- 01772 521430
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