Job overview

Outpatient receptionist - 2 posts available – both are 12-month fixed term from 1^st December 2025 until 30^th November 2026.

Post 1- 

Outpatient receptionist 16 hours per week – The outpatient reception rota is across 7 days, and staff are required to cover shifts between the hours of 8am to 8pm Monday to Sunday inc. Bank Holidays.

Post 2-

Outpatient receptionist DSEU 28 hours per week – The outpatient reception DSEU rota is across 7 days, and staff are required to cover shifts between the hours of 7am to 7pm Monday to Sunday inc. Bank Holidays.

The successful candidates must be able to support the flexibility of the rota.

We are looking to recruit 2 reliable and enthusiastic individuals to join our busy team in providing a professional, effective reception and clerical service for our Trust outpatients and DSEU (Day surgery and Endoscopy Unit).

Computer literacy is essential as you will be expected to input and extract information from various Trust Patient Administrative Systems. Please note this role will also require physical effort at times when preparing and managing patients Medical Records.

Main duties of the job

To provide an efficient Reception service maintaining a high level of accuracy and confidentiality at all times. 

The Reception team receive, administrate, and direct patients & relatives in accessing the appropriate area or service in a courteous, efficient and effective way. You will undertake a variety of administration duties to assist in the smooth running of the service and reception area you are allocated to each day.

The successful candidate will have good communication & customer service skills, be friendly and caring whilst maintaining a professional approach, and be able to evidence the ability to ensure accuracy and attention to detail at all times.

An appreciation and understanding of the confidential nature of the work is essential. You should be able to work as part of a very busy team and on your own initiative.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Working for our organisation

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. 

We have a clear set of values & behaviours which we expect all of our staff to demonstrate: 

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. 

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people. 

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.