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Job summary

Main area
Administration
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-FYL634-MS
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
The Harbour
Town
Blackpool
Salary
£27,485 - £30,162 per annum (subject to confirmation)
Salary period
Yearly
Closing
18/11/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Medical Secretary / Floater

Band 4

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.

Job overview

Applications are invited for an experienced B4 Medical Secretary / floater to provide secretarial and administration support to the Consultant and Medics on a Mental Health Ward at The Harbour.  The successful applicant will be offered full on the job training.

You will need advanced word processing skills, OCR level III or equivalent word processing experience.  In addition you will need digital audio typing experience.

You will need experience of live typing in meetings with excellent summarising skills, as this is required on a daily basis.  The Service Users will be in attendance for part of these meetings.  You will need previous Secretarial experience.  The post holder will coordinate their activities with other members of the secretarial team to ensure an efficient and confidential service is provided.  The successful applicants will require a flexible approach and the ability to work across other sites if required for the needs of the service.

This post is subject to standard DBS Disclosure and the successful applicant will be required to pay for their DBS check.

Lancashire and South Cumbria NHS Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services.  The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.

Main duties of the job

The services provided include community nursing, health visiting and a range of therapy services including physiotherapy, podiatry and speech & language. Wellbeing services provided include smoking cessation and healthy lifestyle services. The Trust specialises in inpatient services, including rehabilitation services and community mental health services.

The post holder will manage the office administration of the Consultant and other medical staff within the team, providing an efficient and effective secretarial service to support medical staff in maintaining a safe, efficient and effective clinical service.

The post holder will be expected to organise their own time and manage and prioritise their own workload, ensuring urgent matters are dealt with efficiently and that record keeping is accurate and complete.  The post holder will be expected to utilise good communication skills to liaise effectively with colleagues and external agencies as required.

The post requires excellent organisational skills including medical audio-typing and live typing.  The post holder will utilise a range of technical skills including word-processing, email and computerised diary systems, and employ a range of electronic systems relating to clinical records.

The confidential nature of all work must be understood and safeguarded.  The post holder will be expected to cover for absent colleagues as necessary for short periods of time such as annual leave and short-term sickness.

Working for our organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information, please visit our website via Lancashire & South Cumbria NHS FT.

Detailed job description and main responsibilities

Please see attached the job description and person specification for more information about this role.

Person specification

Qualifications

Essential criteria
  • Good level of general education including Mathematics and English at GCSE Grade 4 or above, or equivalent.
  • NVQ Level 4 in Business and Admin or equivalent experience.
  • OCR level III or equivalent word processing experience

Knowledge

Essential criteria
  • Understanding of GDPR
  • Specialist knowledge of a range of secretarial procedures
Desirable criteria
  • Medical terminology
  • Knowledge of NHS systems

Experience

Essential criteria
  • Work in an office environment
  • Experience of working with distressed patients
  • Working as part of a team
  • Secretary experience

Skills

Essential criteria
  • Ability to communicate effectively with colleagues within the multi-disciplinary team, other medical secretaries and service users.
  • Ability to use Microsoft applications and other IT systems as required
  • Ability to work on own initiative without direct supervision and manage and prioritise workload.
  • Ability to cope under pressure.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sharron Evans
Job title
Medical Secretary
Email address
[email protected]
Telephone number
07976 630382
Additional information

For further information please contact Sharron Evans, Medical Secretary Lead on 07976 630382 or by email [email protected] 

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