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Job summary

Main area
Allied Health Professions
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
435-CIC-022-25
Employer
East Lancashire Hospitals NHS Trust
Employer type
NHS
Site
Fusion House
Town
Blackburn
Salary
£26,530 - £29,114 Pro rata
Salary period
Yearly
Closing
27/05/2025 23:59

Employer heading

East Lancashire Hospitals NHS Trust logo

Integrated Discharge Patient Care Co-ordinator HF

NHS AfC: Band 4

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview

The ‘Integrated Discharge Patient Care Co-ordinator’ will carry out therapeutic interventions as requested by Therapists and will have access to a qualified Therapist for advice and direction. This may include gathering information for assessments, implementing therapeutic assessment and treatment plans as requested, making recommendations and ordering of equipment and minor adaptations.

 

The work will take place in a variety of settings including hospital sites, care homes and patient homes. This will include working in the community as a lone worker, in line with the organisational lone working policy.

Main duties of the job

1.    Organise and deliver a complete episode of therapeutic intervention as screened and delegated by a qualified therapist.

 

2.    Contribute to the setting of appropriate treatment goals in liaison with the therapist and patient, for when referring onto other services.

 

3.    Undertake assessment tasks that have been specifically delegated by Therapists.

 

4.    Deliver part or all of an assessment / treatment plan as indicated by a qualified Therapist.

 

5.    Give both verbal and written feedback about the progress of a patient’s assessment and treatment, this will include the typing of comprehensive documentation from visits and clinical input.

 

6.    Clearly document each intervention in the patient’s case notes, and typed reports as outlined in organisational policy and procedures.

 

7.    Use technical and therapeutic skills to promote independence, and provide advice, support and educate patients, carers and other heath professionals.

Working for our organisation

At East Lancashire Hospitals Trust our vision is to be widely recognized for providing safe, personal, effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area.  We employ over 7000 staff, many of whom are internationally renowned and have won awards for their work.

Detailed job description and main responsibilities

1.    General Administration duties e.g. collating information, production of clinical reports, ordering of equipment, updating databases etc.

 

2.    Carry out appropriate assessment of patients’ needs in collaboration with carers and other professionals.

 

3.    Prescribe equipment / assistive technology and adaptations to facilitate independence within agreed guidelines.

 

4.    Advise, instruct, and educate patients, carers and other health professionals in the use of standard and specialist assistive technology, and environmental adaptation where appropriate.

 

5.    Undertake risk assessment, manage and document risk in order to provide appropriate recommendations.

 

6.    Work across agencies and have a working knowledge and understanding of the pathways and systems across health and social care, in order to facilitate the recommendation of appropriate discharge pathway, and access to correct equipment and services.

 

7.    Undertake delegated tasks to contribute to safe and smooth running of the Integrated Discharge Service Therapy Team.

 

8.    Assist with the day to day running of the service.

 

9.    Record patient referrals and contact statistics on the correct systems in a timely manner.

 

10. Maintain and check equipment prescribed and used to ensure appropriate standard in accordance with health and safety, infection control and other relevant guidance.

 

11. Gain valid informed consent from the patients for any individual intervention that is carried out.

 

 

COMMUNICATION

 

  1. Communicate appropriately and professionally with Therapists, Complex Case Managers, Social Workers, other professionals, patients and families.
  1. Use of a range of techniques to overcome barriers to communication.
  1. Liaise with and make appropriate referrals to other agencies.
  1. Provide clear information (verbal and written) regarding Therapy intervention in a variety of settings.
  1. Provide comprehensive written reports (digital) frequently.
  1. Be responsible for maintaining written or electronic records for a complete episode of care in line with relevant policies, legislation and guidance.
  1. Have basic IT skills including use of internet and e-mail and be able to use any special programmes relevant to the service i.e. TCES / Liquid Logic.
  1. Advise patients and carers in a variety of ways which may include suggesting techniques/strategies to manage condition, use equipment, etc.
  1. Ensure accurate, up to date information is available to the wider multi-disciplinary team.
  1. Attend and participate in team meetings and service development.
  1. Promote and educate others regarding the roles and benefits of the Integrated Discharge Service Therapy Team, in terms of supporting complex discharges, enhancing clinical flow and working towards a discharge to assess model of care.
  1. Assist the Integrated Discharge Service Therapy Team in involving service users, their carers and family in service development.
  1. Act as an advocate on behalf of patients.
  1. Deal with challenging situations including verbal aggress or distress, seeking support as necessary.

 

 

Person specification

Essential

Essential criteria
  • English Language and Maths GCSE Grade 4-9 or equivalent
  • NVQ 2 level , BTEC or Foundation Degree relevant to the role or equivalent
  • European Computer Driving Licence (ECDL) or equivalent level IT Skills
  • Have worked within a Health and Social Care setting
  • Experience of carrying out assessments and/or therapeutic interventions
  • Effective written and verbal communication skills
  • Organisational skills including the ability to manage own workload
  • Car driver and has access to a care to undertake visits in the Community if required

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tina Ostler
Job title
Business Support Manager
Email address
[email protected]
Telephone number
01254 732397
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