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Crynodeb o'r swydd

Prif leoliad
Communications
Gradd
NHS AfC: Band 3
Contract
Cyfnod Penodol: 6 mis (Ends 31 December 2026)
Oriau
Llawnamser - 37.5 awr yr wythnos (Flexible working available)
Cyfeirnod y swydd
435-C084-26
Cyflogwr
East Lancashire Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Fusion House
Tref
Blackburn
Cyflog
£25,760 - £27,476 pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
19/08/2026 17:00

Teitl cyflogwr

East Lancashire Hospitals NHS Trust logo

Communications Support Assistant

NHS AfC: Band 3

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Trosolwg o'r swydd

An exciting opportunity has arisen for a Communications Support Assistant (Band 3) to join the Communications Team at East Lancashire Hospitals NHS Trust on a 6-month fixed-term basis.

The post holder will support the delivery of the Trust’s communications strategy by assisting with a wide range of internal and external communications activities. This includes supporting digital and traditional communication channels, contributing to campaigns and events, and providing essential administrative support to ensure the smooth running of the Communications function.

This role offers an excellent opportunity for an individual looking to develop a career in communications within the NHS, gaining experience across a diverse and fast-paced working environment.

Prif ddyletswyddau'r swydd

The Communications Support Assistant will provide comprehensive support to the team across a broad range of activities:

  • Managing internal and external enquiries via the Communications inbox and ensuring queries are appropriately handled or redirected
  • Maintaining project logs, action plans and trackers to support effective delivery of communications activity
  • Supporting the press office function, including logging and monitoring media enquiries
  • Assisting with the creation and publication of internal communications content, including staff news articles and bulletins
  • Supporting the delivery and monitoring of social media activity, including content creation and evaluation
  • Updating and maintaining Trust internet and intranet pages to ensure content is accurate and current
  • Proofreading communications materials to ensure accuracy, consistency and adherence to brand guidelines
  • Supporting the design and production of promotional materials, liaising with external suppliers where required
  • Assisting in the planning and delivery of communications campaigns and awareness initiatives
  • Providing administrative support for events, including coordination of logistics and stakeholder engagement
  • Maintaining stakeholder contact lists, media databases and communications records in line with information governance requirements
  • Supporting the preparation of reports, including the provision of communications analytics

Gweithio i'n sefydliad

East Lancashire Hospitals NHS Trust is committed to delivering high-quality, safe and effective care to the communities we serve. Our Communications Team plays a key role in ensuring clear, engaging and timely information is shared with colleagues, patients and the public.

We are guided by our core values:

  • Respecting the individual
  • Putting patients and customers first
  • Promoting positive change
  • Acting with integrity
  • Serving the community

As part of our team, you will be supported to develop your skills, contribute to meaningful work, and play a role in supporting frontline services through effective communication.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The post holder will be responsible for supporting the Communications Team in delivering a comprehensive and effective communications service.

This includes:

  • Handling routine communications enquiries and ensuring timely responses
  • Maintaining accurate and up-to-date communications records, including logs, databases and stakeholder lists
  • Supporting content creation across multiple channels, ensuring messaging is clear, concise and aligned with organisational standards
  • Assisting with social media management, including content posting, monitoring and record keeping
  • Updating website and intranet content in collaboration with relevant stakeholders
  • Proofreading and quality-checking communications materials
  • Supporting campaign delivery and promotional activity
  • Assisting with the organisation and administration of events, including VIP visits and staff engagement activities
  • Supporting media handling processes through accurate record keeping and tracking
  • Maintaining and organising digital assets such as photography and video content, ensuring appropriate storage and consent records
  • Contributing to reporting processes by collating communications data and analytics

The role requires strong organisational skills, attention to detail and the ability to work both independently and as part of a team. The post holder will be expected to manage competing priorities and adapt to changing demands within a busy communications environment.

The successful candidate will demonstrate professionalism in all interactions and uphold Trust policies, procedures and values in all aspects of their work.

Manyleb y person

Qualifications/Training

Meini prawf hanfodol
  • Level 3 qualification which can include 2 or more A-levels, NVQ3 or Level 3 awards, diplomas and certificates
  • Previous experience working within a communications role
  • Full UK driving license

Previous experience

Meini prawf hanfodol
  • Experience of producing engaging content for internal or external audiences
  • Experience of managing social media accounts
  • Experience updating websites or using a content management system (with training)

Knowledge and Skills

Meini prawf hanfodol
  • Strong organisational skills with the ability to prioritise own workload
  • Ability to follow processes, guidance and templates
  • Ability to use standard content management systems
  • Flexible and able to respond to changing priorities

Personal qualities

Meini prawf hanfodol
  • Reliable and organised approach to work
  • Ability to work as part of a team and support colleagues
  • Ability to work independently on routine tasks within agreed guidance

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Sally Davies
Teitl y swydd
Communications Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07717 163958
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg