Job summary
- Main area
- Paediatrics
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Over 5 days)
- Job ref
- 435-F062-24
- Employer
- East Lancashire Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Blackburn Hospital
- Town
- Blackburn
- Salary
- £25,147 - £27,596 Per annum, pro rata
- Salary period
- Yearly
- Closing
- 06/05/2024 23:59
Employer heading
Medical Secretary- Paediatrics
NHS AfC: Band 4
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
The role of the Medical Secretary is to provide a comprehensive secretarial, administration and information service to the Consultant Paediatric Team in respect of his/her NHS work and to the supporting medical/nursing team.
Main duties of the job
The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills, audio-typing, communication and organisational skills. Qualification to AMSPAR Medical Secretary Diploma level or equivalent is highly desirable, as is medical transcription skills. Knowledge and understanding of medical terminology would be advantageous. An ability to understand the need for and to maintain confidentiality is essential.
An essential part of the role is the ability to manage and prioritise your own workload without direct supervision and communicate effectively with all colleagues. We are looking for an enthusiastic and well -motivated member of staff who is a flexible team player.
Working for our organisation
Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.
Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
Detailed job description and main responsibilities
- Transcription and production from winscribe of typewritten reports/correspondence, for the consultant’s team and visiting consultant team which may include outpatient reports, discharge summaries, and other relevant clinical and non-clinical correspondence.
- Open and prioritise correspondence (which is often of a highly sensitive and confidential nature) on behalf of consultant/s ensuring that urgent correspondence receives prompt attention. In the consultant/s absence, Medical Secretary is responsible for ascertaining which correspondence requires referral to an appropriate clinician/nurse for urgent attention.
- Retrieve and act upon correspondence received by e-mail.
- Process case-notes of patients discharged from hospital; follow through ongoing care plans as indicated in notes. Allocate notes to relevant clinician for dictation, or ensure that any standard letters are completed as appropriate. Where standard letters have been generated at ward level, ascertain from case-notes whether any supplementary letter/action is required and deal with appropriately. Ensure that follow up appointments or referrals to other specialties are arranged where necessary.
- Ensure that relevant investigation results received after patient’s discharge are communicated to GP’s where appropriate, particularly where treatment may be required.
- Ensure that discharge summaries and other time-sensitive information are dictated and typed within the designated time limits.
- Ensure the correct closure of outpatient episodes have been completed, following consultant appointments with patients.
- Receive, manage and prioritise telephone and personal enquires, complaints, messages and information from patients, relatives, General Practitioners, Consultants and other medical staff and external organisations on behalf of Consultant and clinical team. Deal with enquiries relating to the medical and social welfare of patients and relatives in a sensitive manner, referring to medical staff or other Healthcare Professionals where appropriate. When responding to enquires, ensure that relevant guidelines or protocols are followed.
Person specification
Qualifications/skills
Essential criteria
- • GCSE English at Grade ‘C’ or above, grade 9-4 or equivalent qualification
- • RSA/OCR Level III or equivalent qualification
- • Proficient IT skills (use of Microsoft office packages – particularly word and excel)
- • Working knowledge of medical terminology
Desirable criteria
- • AMSPAR Diploma or equivalent extensive medical secretarial experience
- • ECDL or equivalent qualification/skills
Job Experience
Essential criteria
- • Ability to accurately transcribe complex dictation
- • Medical or significant secretarial experience
- • Previous experience working in an NHS Office environment
Desirable criteria
- • Experience using the hospital’s Patient Administration System
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tracy Fielding
- Job title
- Medical Secretarial Supervisor
- Email address
- [email protected]
- Telephone number
- 01282 803084
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