Job summary
- Main area
- Mental Health
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 351-PEN1040-JD
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Pendleview
- Town
- Blackburn
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Team Administrator
Band 3
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.
As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:
- Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
- Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.
The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
The Pennine Network is looking for an Agile Team Administrator to join our Urgent Care Service on a full-time, permanent basis. You will have excellent customer service and administrative skills to support the smooth and efficient functioning of the service. As the role is agile the post holder will also be required to provide support to the inpatient wards, Home Treatment Team and Mental Health Liaison Team.
We are inviting applications from individuals with excellent organisation skills and the ability to work on your own or as a member of the wider admin team. The successful candidate will be able to communicate with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages, be able to live type or willing to train and possess a good telephone manner.
Main duties of the job
The post holder will be organised, professional, committed and will assist in providing a high standard, quality administrative service.
The post holder will have knowledge of relevant customer and administrative procedures applicable to this role. The post holder will need to be a team player with strong communication skills.
Working for our organisation
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
Detailed job description and main responsibilities
Please see attached the job description and person specification for more information about this role.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in Customer Care or Business Administration – or equivalent experience
- Demonstrable commitment to continuous personal development.
Knowledge
Essential criteria
- Awareness of issues in the Mental Health Network.
- Knowledge of a range of administrative procedures and practice.
Experience
Essential criteria
- Previous experience as a Secretary/Administrator including diary management
- Previous experience of working in a fast moving, confidential, sensitive, pressurised deadline driven environment.
Skills
Essential criteria
- Takes a pro-active approach to tasks.
- Ability to communicate effectively at all levels using e-mail, telephone or face to face.
- organising and prioritising of diaries and schedules.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sheryl Wynne
- Job title
- Deputy Admin Lead
- Email address
- [email protected]
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