Job summary
- Main area
- Cardiothoracic
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 382-SWC81-26
- Employer
- Blackpool Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Blackpool Teaching Hospitals
- Town
- Blackpool
- Salary
- £25,760 - £27,476 per annum
- Salary period
- Yearly
- Closing
- 30/08/2026 23:59
Employer heading
Band 3 Administrator
NHS AfC: Band 3
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Job overview
The post holder will be required to coordinate patients who are under Cardiothoracic surveillance and treatment for aortic aneurysms.
Work alongside aortic multi-disciplinary team to ensure accurate tracking of patients who require surveillance of their aortic aneurysm.
Coordinate spreadsheet for patients on surveillance pathway to track and indicate readiness for surveillance CT scanning, appointments or for escalation to surgery.
Provide general admin support for aortic nurse specialist including typing, contacting patients, diary co-ordination as required.
Attend and minute the aortic MDT meeting ensuring any minutes, tasks and updates are completed as required.
Provide secretarial support for the Consultant Anaesthetic workforce as required, point of contact, liaison with services, letter typing etc.
Main duties of the job
The admin team ensures efficient service delivery, supporting clinical and managerial teams by answering phones, data entry, managing diaries, and other administrative tasks.
The post holder will also book medical appointments using an electronic system and communicate with patients via email and telephone. Responsibilities include providing effective administrative support, working flexibly within the team, and contributing to system efficiency.
The role requires multitasking in a busy environment, working independently and within a team.
Working for our organisation
Blackpool Teaching Hospitals NHS Foundation Trust is committed to delivering high‑quality, compassionate, and safe care. As part of the Lancashire & South Cumbria NHS Collaborative, we work collaboratively across the region to improve services and outcomes.
We are proud to foster a positive, inclusive and values‑driven culture based on:
- Caring: Open, compassionate, and supportive.
- Safe: Responsible, accountable, and committed to continuous improvement.
- Respectful: Treating everyone with dignity and fairness.
We also maintain a zero‑tolerance approach to bullying, harassment, discrimination and sexual misconduct, ensuring a safe workplace for all staff.
As an employer, we value our people and are committed to equality, diversity, inclusion, sustainability, and staff wellbeing. We encourage active travel, environmentally responsible behaviour, and career development through training and support.
Detailed job description and main responsibilities
- Collaborate effectively as a team member.
- Perform general office duties as required, including filing, typing letters, photocopying, collating and distributing information and managing incoming and outcoming mail.
- Operate and maintain and accurate and secure filing system that is accessible to all staff.
- Maintain spreadsheets and databases, including producing regular information reports.
- Communicate effectively using written, verbal, email and telephone skills.
- Liaise closely with staff, service users and stakeholders professionally.
- Organise day-to-day tasks, prioritising to meet set timescales.
- Contact patients by telephone in a sensitive and confidential manner.
- Be adaptable to change in duties and responsibilities, which may vary depending on service need.
Person specification
Education and Qualification
Essential criteria
- Good level of basic education to include GCSE Maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification
Desirable criteria
- NVQ 3 Team leadership or Business Administration or Customer care or equivalent experiance
Experience and Knowledge
Essential criteria
- Good knowledge and understanding of office procedures
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access
Desirable criteria
- Experience of using Trust IT systems
- Experience of working in Healthcare
Skills and Ability
Essential criteria
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills Including audio typing
- Ability to manage and prioritise own and other’s workload and use own initiative
- Good organisation skills and ability to multitask
- Good time management skills
- Ability to take and transcribe notes of meetings in a timely manner
- Ability to maintain relevant recording and information systems
- Ability to deal professionally with enquiries from staff, service users and stakeholders
- Ability to problem solve
- Understand confidentiality and apply the principles in every day working practice.
- Work effectively and flexibly as part of a team to meet the needs of the services
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jen Copeland
- Job title
- Assistant Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01253 953563
- Additional information
Lynn Bagnall - Admin manager [email protected]
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