Job summary
- Main area
- Admin Support
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 241-323-IC-24
- Employer
- Bolton NHS Foundation Trust
- Employer type
- NHS
- Site
- Breightmet Neighbourhood Team & across the borough
- Town
- Bolton
- Salary
- £22,383 per annum
- Salary period
- Yearly
- Closing
- 03/05/2024 08:00
Employer heading
Neighbourhood Team Clerical Officer
NHS AfC: Band 2
Job overview
Full time 37.5 hours per week. Permanent post.
An exciting opportunity has arisen for an enthusiastic, flexible and motivated individual to join one of our 6 newly established neighbourhood teams in Bolton. Each team comprises community therapies, social care, nursing, pharmacy and Greater Manchester Mental Health Services.
The successful candidate will provide administrative support to the East neighbourhood team based at Breightmet Health Centre. The role requires excellent communication and interpersonal skills with a working knowledge of Microsoft Office applications. Training for more specific NHS systems will be provided.
For further information please contact Zoe O’Sullivan, Business Support Manager on 01204 331155 or e-mail: zoe.o’[email protected]
Main duties of the job
The post holder will provide clerical support to the team including updating patient related information on NHS IT systems, inputting data within spreadsheets, answering incoming calls, creating and archiving patient records, generating letters to patients and general administrative support to ensure safe and effective service delivery.
Excellent communication and interpersonal skills are essential to this role, along with the ability to work flexibly and as part of a team.
Experience of working with Microsoft Office applications and attention to detail is also essential.
Working for our organisation
We know that we can provide you with a great place to work within a fantastic team, in a very friendly environment.
The aims of the Trust are to improve the health of our people and provide the best possible care to the population in which we serve, and ensure that our staff have joy and pride in their work.
Detailed job description and main responsibilities
Duties will include: Processing referrals, inputting data, taking telephone queries, archiving patient notes, preparing reports, preparing notes, photocopying, updating caseload , minute taking and other general office duties.
Person specification
Education
Essential criteria
- English and mathematics GCSE level
- NVQ Adminstration levl 2 or word processing qualifcation
Knowledge
Essential criteria
- Experience of using a range of computer software packages to produce accurate, well presented documents
Experience
Essential criteria
- experience of working in a busy office environment
- evidence of maintaining information systems specifically LE2.2
skills and ability
Essential criteria
- Experience of producing accurate documents
- to be able to work as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Louise Goodacre
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 01204 331155
- Additional information
Alternative contact by email:
Caroline France
Divisional Administration Manager
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