Job summary
- Main area
- Digital Education
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (8-4 Monday- Friday, some flexibility required)
- Job ref
- 241-154CD-24-A
- Employer
- Bolton NHS Foundation Trust
- Employer type
- NHS
- Site
- Bolton Hospital
- Town
- Bolton
- Salary
- £28,407 - £34,581 pa pro rata
- Salary period
- Yearly
- Closing
- 12/05/2024 23:59
Employer heading
Digital Education Facilitator
NHS AfC: Band 5
Job overview
We are seeking a self-motivated individual to work with our busy and successful Digital education team to support the implementation of our new voice recognition software . This will require a significant change in working practise, which will need training and careful change management to ensure the benefits of the solution are maximised.
In addition you will require a developed knowledge of systems within and NHS environment and will support the existing team in the training and optimisation of our current systems.
Previous applicants need not apply.
Main duties of the job
Provide training, support and knowledge to support the implementation and development of all elements of Digital Education being implemented within the Trust. To ensure that all users make full and effective use of Digital tools by evaluating and testing current and new software, as well as planning, developing, delivering and evaluating training courses.
Working for our organisation
The Trust is a great place to work, evidenced by the most recent NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy, and it is a truly exciting time for the Trust with investment and development of the Digital applications of which this role will be a key part.
We hope the above has encouraged you to join a high-performing Informatics team in an equally high-performing Trust! We look forward to hearing from you.
Detailed job description and main responsibilities
Motivate users who are reluctant to embrace new Digital Skills and use powers of persuasion to enhance the benefits new skills will bring.
· Receive, assess and respond to user queries providing problem solving support and follow up training, if appropriate, ensuring that all queries are logged, answered and resolved in a timely manner, and escalate as appropriate.
· Liaise and communicate effectively with users, and internal and external contacts as required.
· To support the wider Informatics Team and take responsibility for managing training and testing aspects of projects, highlighting any issues to the relevant Project Team member.
· Assist in the review of the performance of systems and participate in regular review meetings with suppliers and users as required.
· Represent Informatics/Digital Education, or deputise for the Digital Education Manager, at meetings internal and external to the Trust.
· Acquire and maintain detailed knowledge of the systems/applications and provide advice and support to assist departmental managers and colleagues when appropriate.
Person specification
Experience
Essential criteria
- Experience of working in the NHS and using computerised systems in the Nhs
- Experience in supporting and training staff in clinical systems
- Experience in developing e-learning packages
- Knowledge/experience of TNAs, design, plan, delivering training
Skills
Essential criteria
- Computer literate MS Office and clinical systems
- Excellent presentation skills
Knowledge
Essential criteria
- Indepth knowledge/experience of computerised clinical systems in the Nhs
Desirable criteria
- Knowledge of other departmental systems
Qualifications
Essential criteria
- Evidence of formal teaching/training qualification or equivalent experience
- Evidence of CPD
Desirable criteria
- Achievement of Prince foundation
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Lisa Orme
- Job title
- Clinical Systems Manager
- Email address
- [email protected]
- Telephone number
- 01204390390
List jobs with Bolton NHS Foundation Trust in Administrative Services or all sectors