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Job summary

Main area
Administrative
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-PEN1014-CL
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Gannow Lane Resource Centre
Town
Burnley
Salary
£24,465 Per Annum
Salary period
Yearly
Closing
21/10/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Administrative Assistant

Band 2

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.

Job overview

The Pennine Network is looking for an Administrative Assistant to join our Memory assessment Service on a full-time, permanent basis.

You will have excellent customer service and administrative skills to support the smooth and efficient functioning of the service.  

We are inviting applications from individuals with excellent organisation skills and the ability to work on your own or as a member of the wider admin team.  

 

Main duties of the job

The successful candidate will be able to communicate with staff, servicer users, visitors and carers in a professional manner.  

The successful candidate must be computer literate, able to use Microsoft office packages and possess a good telephone manner. 

Working for our organisation

The post holder will be organised, professional, committed and will assist in providing a high standard, quality clinical administrative service. 

The post holder will have knowledge of relevant customer service procedures applicable to this role.  The post holder will need to be a team player with strong communication skills. 

Detailed job description and main responsibilities

For further information on this role, please see the attached Job Description and Person Specification.

Person specification

Education

Essential criteria
  • Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge

Essential criteria
  • Working with databases
  • Working with Microsoft Office applications

Experience

Essential criteria
  • Working in an office environment
  • Working with members of the public

Skills & Abilities

Essential criteria
  • Good grammar and numeracy skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Bethan Fielding
Job title
Locality Admin Co-Ordinator
Email address
[email protected]
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