Job summary
Employer heading
Ward Clerk
NHS AfC: Band 2
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.
Job overview
To provide clerical and administrative support to the team and clinicians team within Community division. The role requires competency in general administration, keyboard skills, good communication and an ability to work well within a team. An ability to understand the need for and to maintain confidentiality is essential.
Main duties of the job
We are looking for an enthusiastic, motivated, hardworking and flexible individual to join the friendly team on Ribblesdale Ward
You must be an organised, conscientious, caring person with the ability to work on your own or as part of a team and be able to cope with a demanding workflow which at times can be challenging and working to tight deadlines.
There are two posts available:
- 25 hours per week Mon - Fri
- 15 hours per week Sat / Sun
Working for our organisation
At East Lancs NHS Trust we pride ourselves on working together as a team. We aim for high standards in which ever job role you undertake.
Detailed job description and main responsibilities
- Deal with queries from staff and answer phone queries from patients and various organisations
- Ensure all case notes are filed correctly.
- Ensure notes are filed and tracked back in records room
- Compile new patient records following departmental guidelines.
- Update new patient record database ensuring records available for outpatient appointments, phone correspondence, etc.
- Transferring and booking in patient records using relevant systems, ie: EPR.
- Use of photocopier, fax and e mail when necessary.
Person specification
Essential and Desirable
Essential criteria
- English Language and Maths GCSE Grade 4 or equivalent.
- Experience of working in Administration or a Reception setting
- Proficient in the use of Microsoft Office, inc Word, Excel, Outlook.
- IT / Keyboard and typing Skills
Desirable criteria
- Awareness of Health and Safety in an office environment
- Able to work unsupervised for short to medium periods of time
Experience
Essential criteria
- 6 months’ clerical experience
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sharon Miller
- Job title
- ward manager
- Email address
- [email protected]
- Telephone number
- 01200 449139
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