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Job summary

Main area
Recruitment
Grade
NHS AfC: Band 2
Contract
12 months (Fixed Term)
Hours
  • Full time
  • Part time
  • Job share
37.5 hours per week (This post is being offered as a job share opportunity.)
Job ref
435-1LSC-UHMB-025-26
Employer
East Lancashire Hospitals NHS Trust
Employer type
NHS
Site
Barrow-in-Furness or Blackburn
Town
Cumbria
Salary
£25,272 per annum
Salary period
Yearly
Closing
15/10/2026 23:59

Employer heading

East Lancashire Hospitals NHS Trust logo

Recruitment Administrative Assistant

NHS AfC: Band 2

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

One LSC is a new collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people.  We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.

One LSC stands for ‘One Lancashire and South Cumbria’ and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way.  It is jointly run by the five Trusts as a collaborative partnership.

The Trusts that make up One LSC are:

Blackpool Teaching Hospitals NHS Foundation Trust

·       East Lancashire Hospitals NHS Trust

·       Lancashire and South Cumbria NHS Foundation Trust

·       Lancashire Teaching Hospitals NHS Foundation Trust

·       University Hospitals of Morecambe Bay NHS Foundation Trust

One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts.  

The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations.  At the core of One LSC delivery is eliminating duplication, removing unwarranted variation, realisation of the benefits of sharing common systems and processes and ensuring we deliver value for money for our partners, our system and, ultimately, for the communities we serve. 

Job overview

Provide the highest possible level of customer service at all times
to all staff and members of the public in a professional and
confidential manner.
Communicating with colleagues across the Trust, providing advice
to users of the service both internally (all staff at all levels) and
externally (potential applicants / general public and partner
organisations).
The post holder will be expected to work within well defined
policies, procedures and guidelines of the Trust but expected to
work on own initiative seeking advice from Manager when
necessary

The postholder will be expected to work onsite at all times.

Main duties of the job

To provide advice ensuring People procedures are carried out with accuracy in accordance with Trust
Policies and NHS Terms and Conditions providing a people centred service.
Provide routine correspondence and information as requested from employees, managers and
statutory bodies.
Provide the highest level of customer service at our reception and when dealing with telephone
enquiries to all staff and members of the public.
Open, sort and distribute all mail.
Completion of ID/right to work checks following trust procedure for new/existing employees checking
that all documentation is genuine and not fraudulent, escalating to Recruitment Team Leader if anomalies are found.
Smart card maintenance, including management of Landesk ,renewals, issuing cards to new users,
unlocks in accordance with NHS rules and regulations.

Working for our organisation

One LSC is a collaborative partnership shared service formed by the five NHS Trusts serving the Lancashire and South Cumbria population of 1.8 million people.  We are a shared service run by the NHS, for the NHS and are hosted by East Lancashire Hospitals NHS Trust on behalf of the partner Trusts of the Lancashire and South Cumbria system.

One LSC stands for ‘One Lancashire and South Cumbria’ and reflects the Lancashire and South Cumbria System ambition to have one team serving Lancashire and South Cumbria in a joined-up way.
The Trusts that make up One LSC are:

Blackpool Teaching Hospitals NHS Foundation Trust,  East Lancashire Hospitals NHS Trust, Lancashire and South Cumbria NHS Foundation Trust, Lancashire Teaching Hospitals NHS Foundation Trust & University Hospitals of Morecambe Bay NHS Foundation Trust

One LSC brings together the Digital, Data and Technology, Estates and Facilities, Finance, People Services and Procurement and Logistics services from each of the provider Trusts to create one central community of professionals. Under one leadership team, they will provide services for and on behalf of all Trusts.  

The aim is to bring services more closely together so that we can deliver the best service possible to each of our partner organisations. 

Detailed job description and main responsibilities

Please see attached job description and person specification                                                                                                                                                                                                                                                                                                                    

Person specification

Education

Essential criteria
  • GCSE in English Language or equivalent

Experience

Essential criteria
  • Experience in a general office Environment
  • Experience in an environment providing customer services
Desirable criteria
  • NHS Background

Skills & Knowledge

Essential criteria
  • Excellent IT skills using MS Word, Excel, e-mail and Internet
  • Attention to detail. Ability to work alone or as part of a team.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Brassington
Job title
Recruitment Team Leader
Email address
[email protected]
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