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Job summary

Main area
Mental Health
Grade
Band 2
Contract
Permanent
Hours
Part time - 18.75 hours per week
Job ref
351-SPS1519-MS
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Shawbrook House
Town
Leyland
Salary
£24,465 per annum (subject to confirmation)
Salary period
Yearly
Closing
18/11/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Clinical Administrator

Band 2

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.

Job overview

We are offering an exciting opportunity for an experienced and enthusiastic person to support the Children & Young People’s Mental Health Team. This post is based at Shawbrook House in Leyland.

The post is part-time (18.75 hours) working Monday, Tuesday 9-5 and Wednesday 9.00 – 12:45. This is a permanent post within the team.

Qualifications needed: NVQ level 2 administrative qualification or equivalent experience, RSA 3 or equivalent, ECDL or equivalent experience.

This is an exciting opportunity for enthusiastic and motivated individuals to join a community based mental health service and work as part of a multi-disciplinary team. This team includes psychological therapists, nurses, support time and recovery workers, social workers, occupational therapists and psychiatrists.

You must be able to provide efficient administrative support and have excellent IT, keyboard and data inputting skills. You will also require strong interpersonal skills, be able to demonstrate initiative and the ability to organise your workload effectively.

The work is varied, interesting and demanding and candidates need to be organised, flexible and reliable. We are looking for people who possess the ability to meet the demands of the service, and also to be able to communicate with a wide range of people, including patients and health care professionals.

Main duties of the job

The post holder will provide a comprehensive administration and information service across the Mental Health Network, coordinating their activities with other members of the Business Administration Team to ensure an efficient and confidential service is provided. 

The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the Networks administrative service providing cover to departments on various sites as directed by their Team Leader to ensure continuity of a quality service provision.

Work flexibly in response to the needs of the Locaility Administration Services providing cover to departments on various sites as directed by their line manager in liaison with Locality Admin Co-ordinator to ensure continuity of a quality service provision.

Working for our organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Detailed job description and main responsibilities

For more details on this vacancy please review the attached job description and person specification.

Person specification

Education & Qulifications

Essential criteria
  • Administrative qualification at NVQ Level 2/RSA 2 OCR Level 1 or 2 or equivalent experience

Knowledge

Essential criteria
  • Working with databases
  • Working with Microsoft Office applications
Desirable criteria
  • Working with NHS data systems such as Rio

Experience

Essential criteria
  • Working in an office environment
  • Working with members of the public
Desirable criteria
  • Working in the NHS
  • Working in a customer services environment.

Skills

Essential criteria
  • Good grammar and numeracy skills
  • Excellent keyboard skills
  • Data input and retrieval
  • Good organisational skills
  • Ability to communicate effectively written & verbal

Personal Qualities

Essential criteria
  • Excellent telephone manner
  • Treats people with courtesy and respect at all times
  • Team player

Work Related Circumstance

Essential criteria
  • Willingness to undertake DBS clearances
  • Ability to work flexibly and comply with all requirements of post
  • Willingness to travel around the organisational footprint

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. You are therefore advised to consider applying for this vacancy as soon as possible to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Yvonne Plant
Job title
Recruiting Manager
Telephone number
07971337612
Additional information

For further information or to arrange an informal visit please contact Yvonne Plant on 07971337612.

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