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Job summary

Main area
Paediatrics
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Flexible working to cover service. Monday-Friday 8.00-6.00pm.)
Job ref
438-PB3958
Employer
Lancashire Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Broadoaks Child Development Centre
Town
Leyland
Salary
£25,272 per annum, pro rata
Salary period
Yearly
Closing
23/04/2026 23:59

Employer heading

Lancashire Teaching Hospitals NHS Foundation Trust logo

Administrative Support - Children's Community Nursing Team

Band 2

Job overview

🌟 Exciting Opportunity Alert! 🌟

We are offering an exciting new administrative post within the Children's Community and Specialist Nursing Team. 🏥👶 If you thrive in a fast-paced, friendly, and varied role, this may be the job for you! ✨

We are looking for someone who is:
😊 Friendly
💡 Dynamic
🔄 Flexible

Join our ever-growing team! 🚀

The Children's Community and Specialist Nursing Team covers a wide range of services that you will be a part of, including:
👩‍⚕️ Children's Community Nursing Team
👶 Children's Complex Needs Service
🌬️ Children's Respiratory, Epilepsy & Neuromuscular Service
🌈 Children's Palliative Care Service

Our team is made up of enthusiastic, knowledgeable, and extremely friendly and supportive people, who celebrate individuality and encourage progress and positive change. 🌟

Come and be part of something amazing!

*****Please Note****

You will need to provide evidence for your qualifications. All overseas qualifications must be proved comparable to UK standards through UK ENIC.

 

Main duties of the job

🤝 Join Our Team of Experts! 🤝

You will work alongside other experienced, friendly admin support workers within the Specialist Nursing Services. 💻📞

Your main roles will include:
📅 Booking appointments
🖥️ Registering patients on the computer system
📊 Managing databases and filing systems
📞 Answering phone queries
📋 Providing administrative support to the Specialist Nurses and other team members

Order consumables for patients and manage the smooth operation of this.

Be a key part of our dedicated and supportive team, making a difference every day! 🌟

Working for our organisation

We have 10,000+ fantastic people working hard to deliver quality services to our patients. 🏥✨ Whatever your role, you help look after 370,000 people in our local area 🌍 & give specialist care to 1.5 million people across Lancashire & Cumbria. 💙

Working with us gives you the knowledge and sense of pride 🩺 that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving 🌟 & delivering outstanding healthcare right across our local towns. 🏘️💉

You’ll have access to varied development opportunities 📚, learn new skills 🎓, meet fab people 🤝 & do things you’d never have done 🚑. You’ll learn about working in a hospital 🏥, interacting with people from all different roles 👩‍⚕️👨‍⚕️ to build skills 📈 & enhance your career path. 🌟

You’ll make an impact 🌡️, be challenged to think differently 💡, be bold 🌟 & help innovate to keep improving things 🔄. Everything we do centres around patient care ❤️, which means your role is pivotal and something really to be proud of. 🌟🙌

Detailed job description and main responsibilities

    • Respond to Enquiries

      • Handle external and internal telephone enquiries from staff, patients, and others with efficiency, tact, and diplomacy.
      • Ensure that messages and information are quickly relayed to the appropriate person.

      💬 Effective Communication

      • Communicate with a wide range of staff, patients, and visitors using verbal, electronic, and other methods, ensuring information is tailored appropriately to the individual’s needs.

      💻 Database Management

      • Use databases and computer systems to create and maintain records, ensuring they are accurate and updated.
      • Generate statistics for analytical purposes where needed.
      • Order consumables for patients and managing the smooth operation of this.

      📬 Mail Sorting

      • Collect and sort incoming mail, ensuring it reaches the relevant Specialist Nurses or healthcare professionals for action

      🖇️ Administrative Support

      Ensure accurate filing of patient investigations and correspondence, making them available on Evolve.
    • Provide secretarial and administrative assistance to the Children's Community and Specialist Nursing Team, ensuring smooth operation and effective service delivery.

Person specification

Qualifications and Experience

Essential criteria
  • Good general education. Minimum GCSE in English and Maths grade A-C.
  • RSA Type 2 or equivalent
Desirable criteria
  • RSA 3 Typing Qualification
  • ECDL or equivalent experience

Knowledge & Experience

Essential criteria
  • Efficient use of Microsoft 365 i.e Word, Excel, Power point, email and intranet.
  • Recent audio typing experience
  • Experienced and competent minute taking
  • Demonstrate a commitment to continuing personal and professional development
Desirable criteria
  • Knowledge of medical terminology.
  • Use of Trust IT packages ie. Harris Flex, Alma, Evolve.
  • Previous admin experience in NHS environment

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoDisability Employment CharterArmed Forces Covenant Gold AwardDisability confident employerInclusive Top 50 LogoStep into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kate Catmore
Job title
Clinical Nurse Lead- CCNT
Email address
[email protected]
Telephone number
01772 520710
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