Job overview

Macmillan Cancer Information and Support Assistant

Permanent Contract 

18.75 hours a week 

An exciting opportunity has arisen at Tameside and Glossop Integrated Care NHS Foundation Trust for the position of Macmillan Cancer Information and Support Assistant. 

We are looking for an extremely organised person who can use their initiative but can also work well as part of a team. The individual will need excellent communication skills to provide expert information and support to people affected by cancer. 

Desirable experience for this role includes knowledge of Macmillan’s aims and values, providing information to the public in a community or healthcare setting, IT skills, managing information resources, and supporting and supervising volunteers.     

The post holder should have the ability to work flexibly, using their initiative, helping to develop and integrate the service across different care and community settings, delivering outreach sessions and support groups.

Thank you for your interest in the position. If you would enjoy working as part of a close, supportive team helping to develop and deliver cancer information & support services for Tameside and Glossop, then we would look forward to your application. 

For enquiries, please call David Banks, Macmillan Cancer Information and Support Services Manager on 0161 922 5644

Interview Date – tbc

Main duties of the job

1. The post-holder will meet with users of the service (e.g. patients/clients, carers, relatives and professionals) offering support to access high-quality information and support in relation to cancer. This will include the assessment of service users’ information and support needs, provision of verbal and written information, supportive listening, action planning and signposting to available services and support.
2. Provide administrative support to the Service Manager and team as needed. 
3. Working within the Macmillan Cancer Information and Support Service Team across sites in Tameside and Glossop, the post holder will be responsible for the collation, collection and inputting of data required to monitor and quality assure the services, as well as the development of service information reports and reporting timeframes.
4. The post holder will be required to help coordinate, mentor and train volunteers or newly recruited staff and will be expected to provide cover for the Service Manager during periods of annual leave and absence.
5. This post requires the ability to recognise and work within the limits of own competence and responsibility, referring issues beyond these limits to the relevant team member. It also requires initiative and a measure of independent judgment while operating within procedural guidelines.
6. Excellent communication skills and professionalism are essential.

Working for our organisation

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners. 

We have a clear set of values & behaviours which we expect all of our staff to demonstrate: 

• Compassion
• Accountability
• Respect
• Excellence

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. 

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ & Disabled people. 

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.