Job summary
- Main area
- Clinical Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 351-CEN2214-CPC-C
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- West Strand House
- Town
- Preston
- Salary
- £24,937 - £26,598 per annum (subject to confirmation)
- Salary period
- Yearly
- Closing
- 11/12/2025 23:59
Employer heading
Administrator - TT
Band 3
Our Vision is to provide the best mental health, learning disability, autism, community, and physical health services for the populations we serve.
As an integrated Trust, Lancashire and South Cumbria NHS Foundation Trust (LSCFT) delivers a comprehensive range of services, including:
- Primary and secondary mental health care for children and adults, including specialist inpatient child and adolescent mental health provision, perinatal mental health, and forensic services with low and medium secure care.
- Specialist mental health inpatient care for individuals with learning disabilities, alongside specialist community support for children and adults with learning disabilities and autism, including intensive support.
- Extensive community physical health and well-being services for children and adults, covering prevention, treatment, rehabilitation, and long-term condition management.
The Trust was first established in 2002 and employs approximately 7,500 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health, general nurses, children’s nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers, as well as those specialising in learning disabilities and community physical health services.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
The Trust provides health and wellbeing services for a population of around 1.5million people. The services provided include community nursing, health visiting and a range of therapy services including physiotherapy, podiatry and speech & language. Wellbeing services provided include smoking cessation and healthy lifestyle services. The Trust specialises in inpatient and community mental health services. Lancashire Care NHS Foundation Trust covers the whole of the county and employs around 7,000 members of staff across more than 400 sites.
Lancashire and South Cumbria NHS Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services. The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.
Main duties of the job
Applications are invited for an Administrator to provide a comprehensive service to the NHS Talking Therapy teams at various locations across Lancashire. The post holder will coordinate their activities with other members of the administration team to ensure an efficient and confidential service is provided.
The post holder will work at West Strand House Preston with the potential to have to travel to other NHS Talking Therapy bases and required to work flexibly in response to the needs of the networks administrative service, providing cover to departments on various sites as directed by their Administration Line Manager to ensure continuity of a quality service provision.
Evidence of relevant previous experience, a good general education and excellent communication and organisation skills are essential. Knowledge of working within the NHS will be an advantage and computer skills will be essential.
The successful applicant will require a flexible approach and the ability to work within a busy team. They will also be expected to use their own initiative and work unsupervised to ensure the effective coordination of duties.
Working for our organisation
Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.
The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.
Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.
Detailed job description and main responsibilities
For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in Customer Care or Business Administration – or equivalent experience
- Demonstrable commitment to continuous personal development.
Knowledge
Essential criteria
- Awareness of issues in the Mental Health Network.
- Knowledge of a range of administrative procedures and practice.
Desirable criteria
- Working with NHS data systems such as, IAPTUS and Rio
Experience
Essential criteria
- Working in an office environment.
- Data inputting and checking
- Diary management
Desirable criteria
- Working within the NHS. Working in a customer services environment.
Skills
Essential criteria
- Ability to communicate effectively at all levels using e-mail, telephone or face to face.
- Ability to deal with confidential and sensitive issues with tact.
- Attention to detail and able to see tasks through to completion.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Kevin Mistry
- Job title
- Deputy Admin Lead
- Email address
- [email protected]
- Additional information
For informal inquiries please contact Kevin Mistry, [email protected]
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