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Job summary

Main area
Digital and Data - Education, Training and Dev
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
351-CS2776-EB-A
Employer
Lancashire & South Cumbria NHS Foundation Trust
Employer type
NHS
Site
Minerva Health Centre
Town
Preston
Salary
£27,485 - £30,162 per annum
Salary period
Yearly
Closing
11/11/2025 23:59

Employer heading

Lancashire & South Cumbria NHS Foundation Trust logo

Clinical Education Administrator

Band 4

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

•    Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
•    Specialist community support for children and adults with learning disabilities and autism, including intensive support.
•    Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.

Job overview

Previous applicants need not apply

This is a full-time post working 37.5 hours per week - Office based

Are you passionate about supporting education and digital innovation in healthcare?

We are looking for a proactive and organised individual to join our Mandatory Training Team as a Clinical Education Administration / Digital Support Officer.

This is a fantastic opportunity to play a key role in supporting the Trust’s mandatory training provision, helping staff access high-quality learning and development opportunities. You’ll be part of a dynamic team working to improve training delivery and digital learning resources across the organisation.

This post will be based at Minerva Health Centre and will be required to meet and greet at other LSCFT sites providing excellent customer service to internal and external customers.

 

 

Main duties of the job

The successful candidate will possess:

Previous administration experience supporting a busy team

Ability to manage time and workload effectively, working to deadlines with limited supervision

Excellent verbal and written communication skills

Excellent negotiation and influencing skills

Ability to be dynamic, speedy and accurate whilst remaining calm under pressure

 Provide cover for the Deputy Mandatory Training Manager and supervise other admin members of the team

Assist in the designing of e-learning products and support the implementation of the software

Establish and nurture effective working relationships with managers at all levels, both internally and externally, by communicating clearly and professionally, while consistently upholding high standards of customer care

Organise a weekly rota for administrative staff to ensure reception duties are covered at designated Trust sites when required

Work on LMSX a training platform to ensure compliance of staff

Technical know how and be passionate about learning as you will play a key role in supporting our Learning Management System (LMSX), ensuring training compliance, managing course bookings, building new digital learning content, and troubleshooting system issues to maintain a smooth and effective user experience

Interested candidates are encouraged to ring for an informal discussion about the role using the contact details provided.

 

Working for our organisation

At Lancashire and South Cumbria NHS Foundation Trust (LSCft) we are committed to promoting equality of opportunity, celebrating and valuing diversity, ensuring our people are truly representative of the communities we serve. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender reassignment, marriage or civil partnership, pregnancy and maternity.

LSCft is a Disability Confident Employer; applicants with a disability who meet the essential criteria on the person specification will be invited to interview. For a confidential discussion about support during the recruitment process or any reasonable adjustments you may require please contact our Recruitment team on: 01772 520200 or email: [email protected] 

When making your application, please use the supporting statement section to demonstrate how you meet the competencies, person specification and the values of LSCft.

 

Detailed job description and main responsibilities

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Please see attached the job description and person specification for more information about this role.

Person specification

Qualifications

Essential criteria
  • NVQ Level 4 in Administration or equivalent experience
  • GCSE or equivalent in Maths and English Language
  • Experience/Qualifications in IT packages including Word and Excel

Knowledge

Essential criteria
  • Supports data analysis and reporting
  • Develops and reviews processes and procedures for service improvement
  • Excellent IT skills working with Microsoft Office and other related applications

Experience

Essential criteria
  • Experience of working within an administrative area
  • Experience of computerised HR/Learning Management Systems
  • Experience of planning a range of activities and prioritising to meet deadlines

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerCare Leaver CovenantStep into healthDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mandy Henderson
Job title
Deputy Mandatory Training Lead
Email address
[email protected]
Telephone number
07415 492631
Additional information

Lynn Brown - Administration Manager

Email: [email protected]

Tel: 07790 389046

 

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